birdeye-textured-logo2023 Best CX Strategist Award Winner

Grant is committed to empowering dental practices, elevating reviews, and optimizing revenue streams.

Grant GooleyFounder, My Portal Marketing
Grant Gooley
“Receiving the Birdeye View award underscores the pivotal role of reputation management in shaping today's business dynamics. My executive MBA thesis delved deep into Consumer Behaviour, proving that reputation and local authority form the foundation for establishing and expanding a local brand online. With Birdeye's unwavering support, we've transformed these insights into tangible growth for our agency and our clients.As we celebrate this recognition, we look forward to forging an even stronger partnership with Birdeye, ensuring mutual growth and success.“
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Best CX Strategist Award

This award recognizes and honors individuals who have exhibited exceptional expertise in crafting and executing customer experience strategies. CX professionals who have demonstrated an outstanding ability to analyze customer data, identify pain points and opportunities, and develop strategic plans that lead to enhanced customer satisfaction and overall business success.

Grant’s Award-Winning Journey

As a valued Birdeye partner, Grant’s commitment to delivering exceptional client experience is truly inspiring.

Impressively, Grant has successfully automated review generation for all his clients, simplifying the process. Furthermore, his dedication to fostering positive client experience is evident through his dedicated onboarding team, being readily available to his clients, and leveraging Birdeye support to amplify client interactions to enrich the overall experience.

Grant is commended for his visionary thinking, data-driven decision-making, and his significant contributions to creating seamless, engaging, and memorable partnerships. Grant, you are indeed a beacon of excellence, and this award is a testament to your exceptional contributions.

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Meet the other CX Award Winners

CX Champion Award

Presented to
Lacie Walker

Lacie Walker

Local SEO Marketing ManagerExtra Space Storage

Lacie is strategically looking for new ways to involve their office managers in their online reputation to help capture the experiences of their customers.

Digital CX Innovator Award

Presented to
Amanda Rappe

Amanda Rappe

Marketing ManagerGillott Home Team

Amanda is actively looking for ways to innovate processes within the real estate industry to cater to her clientele's digital expectations.

Birdeye: The Obvious Choice

Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for healthcare practices of all sizes.

Leader Winter 2024