Meet Our Birdeye View Awardees
The Birdeye View Awards are our moment to applaud and honor pioneers in the industry – businesses and leaders reshaping the landscape through their use of the Birdeye platform.
Discover champions across three categories: AI Visionary, Customer Experience, and Customer Love. Learn how our awardees’ exceptional journeys redefine success and inspire greatness.
AI Visionary
The AI Awards recognize individuals using Birdeye’s AI-powered tools, such as Insights, Benchmarking, CX Score, and Webchat, to drive growth and achieve measurable business results, including increased revenue, improved customer satisfaction, and higher conversion rates.
Most Successful AI Implementation
Justin Olson
Chief Marketing OfficerFast Pace HealthJustin's pioneering spirit led him to shape Birdeye's AI tools through beta testing and swift product adoption.
Most Successful AI Implementation
Audra Baldwin
Amplify & Interactions Dept. HeadCreekmore MarketingAudra's impact is profound – she guided a client to triple their yearly revenue by adopting Birdeye Webchat.
Outstanding AI-Driven Analytics Award
Carissa Newton
Strategic Growth MarketerCunningham RestaurantCarissa's brilliant use of Birdeye's natural language processing tool has revolutionized customer experiences across multiple restaurants.
Customer Experience
The Customer Experience Awards celebrate individuals who deliver exceptional customer experiences to their customers through effective strategies, digital transformation, and continued innovation.
CX Champion Award
Lacie Walker
Local SEO Marketing ManagerExtra Space StorageLacie is strategically looking for new ways to involve their office managers in their online reputation to help capture the experiences of their customers.
Best CX Strategist Award
Grant Gooley
FounderMyPortal MarketingGrant is committed to empowering dental practices, elevating reviews, and optimizing revenue streams.
Digital CX Innovator Award
Amanda Rappe
Marketing ManagerGillott Home TeamAmanda is actively looking for ways to innovate processes within the real estate industry to cater to her clientele's digital expectations.
Customer Love
The Customer Love Award recognizes the businesses that customers love the most by achieving an outstanding number of reviews and the highest star rating online within their segment in the past year.
Most Loved Enterprise Customer Award
Frontdoor, Inc.
www.frontdoorhome.comFrontdoor, Inc. actively seeks and values input from their customers, as they’re constantly striving to improve and refine their business.
Most Loved Partner Award
Bizinga
www.bizinga.comBIZINGA’s knowledge of online reputation and excitement for customer engagement is unmatched and shows in their retention rates and results they produce for their clients.
Most Loved Small Business Customer Award
Providers for Healthy Living
www.providersforhealthyliving.comProviders for Healthy Living has been leveraging customer feedback to improve overall patient experiences.