Social monitoring software that hears every word

BirdEye's social media listening tools help you understand what your customers are saying about your brand
and industry online. Identify trends to improve your brand, product, or service.

Monitor brand mentions

Your customers are talking. Can you hear them? Track customer conversations across 300M+ websites, blogs, forums, news sources, and social media networks like Facebook, Twitter, Google, and YouTube.

Boosting customer acquisition by using social
listening for reputation marketing

BirdEye’s social listening tools enabled Medieval Times to participate in customer conversations in real-time, leverage
positive feedback, and respond to customer issues quickly.

View case study

Social listening tools to track posts

Monitor the buzz around keywords and hashtags used in your social media campaigns. Improve your future campaigns based on findings.

Discover influential conversations

Find influencers who are talking about you and identify User Generated Content (UGC) that drives traffic.

Discover sentiment trends

BirdEye’s Natural Language Processing (NLP) engine, Athena, converts unstructured social comments into straightforward insights, allowing you to identify and track trending topics.

Learn more about Insights