Social listening tools
to monitor all your
channels

Track customer comments the second
they’re posted on sites that matter most
to you.

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Social Monitoring

Social monitoring software that hears every word

BirdEye's social media listening tools help you understand what your customers are saying about your
brand and industry online. Identify trends to improve your brand, product, or service.

Social Monitoring Software
Monitoring customers

Monitor brand mentions

Your customers are talking. Can you hear them? Track customer conversations across 300M+ websites, blogs, forums, news sources, and social media networks like Facebook, and Twitter.

Monitoring Customers
Success Story
SUCCESS STORY
Medieval Times boosts customer acquisition by using social listening for reputation marketing

BirdEye’s social listening tools enabled Medieval Times to participate
in customer conversations in real-time, leverage positive feedback,
and respond to customer issues quickly.

view case study
Monitor posts

Social listening tools to track posts

Monitor the buzz around keywords and hashtags used in your social media campaigns. Improve your future campaigns based on findings.

Monitor Posts
Conversation

Discover influential conversations

Find influencers who are talking about you
and identify User Generated Content (UGC)
that drives traffic.

Conversation
Resources
ARTICLE
How UGC impacts your business
How cool would it be if your customers sold your products for you? With User-Generated Content (UGC) it’s possible.
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CASE STUDY
Medieval Times
Medieval Times boosts customer acquisition by using social listening for reputation marketing
Learn More
VIDEO
Social Listening video
Hear every word on social media in real-time and respond instantly to all comments from one dashboard.
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Start growing with BirdEye today