Your customers are talking. Can you hear them? Track customer conversations across 300M+ websites, blogs, forums, news sources, and social media networks like Facebook, Twitter, Google, and YouTube.
Monitor the buzz around keywords and hashtags used in your social media campaigns. Improve your future campaigns based on findings.
Find influencers who are talking about you and identify User Generated Content (UGC) that drives traffic.
BirdEye’s Natural Language Processing (NLP) engine, Athena, converts unstructured social comments into straightforward insights, allowing you to identify and track trending topics.