Master social media engagement from one dashboard
Instantly respond to customer mentions across the sites that matter most to you.
Set up unlimited social streams
Create custom streams of social content in a way that makes sense to you for each of your locations.
Add unlimited users
BirdEye grows with you! As your business expands, add as many users and teams as you need so you can boost your social media engagement, at no extra cost.
Manage social media for 1, 10 or 10,000 locations
Setup live feeds for as many social accounts as your business needs.
Respond to all comments in one screen
Join conversations in real-time across Facebook, Twitter, Google+ and LinkedIn. Become the business everyone knows and loves.
Leverage social media engagement metrics
Track likes, retweets, comments and shares to see how each post is performing and use these insights to optimize your social strategy.
Grow your following
Automatically publish posts on a consistent basis. Be on the top of your customers' mind by being on top of news feed every day.
Turn social comments into support tickets
Turn any post into a ticket and assign it to a teammate for speedy problem-solving. Track all open tickets by owner and status so nothing slips through the cracks.
Coming Soon
All your messages in one inbox
Resources
CASE STUDY
Redstone Residential
Redstone Residential earned 5x more Google
reviews in less than 5 months.
ARTICLE
How to get more customers.
And keep themCustomers have become more connected than
ever through the ever-evolving avenues of
online feedback.
WHITEPAPER
Why brand monitoring is
crucial for franchisesConnecting with every customer is crucial to
providing great customer experience, which in
turn drives sustainable growth.