Master social media
engagement from
one dashboard

Instantly respond to customer mentions
across the sites that matter most to you.

Social Bell

Manage social media in no time at all

Resolve issues, generate buzz for your brand and attract new followers on sites like Facebook and Twitter.

Manage Social Media
Social Streams

Set up unlimited social streams

Create custom streams of social content in a way that makes sense to you for each of your locations.

Social Streams
Add users

Add unlimited users

Birdeye grows with you! As your business expands, add as many users and teams as you need so you can boost your social media engagement, at no extra cost.

Add Users
live feeds

Manage social media for
1, 10 or 10,000 locations

Setup live feeds for as many social accounts as your business needs.

Live Feeds
Managing comments

Respond to all
comments in one screen

Join conversations in real-time across Facebook and Twitter. Become the business everyone knows and loves.

Managing Comments
Social Media Engagement

Leverage social media
engagement metrics

Track likes, retweets, comments and shares to see
how each post is performing and use these
insights to optimize your social strategy.

Social Media Engagement
Social Media

Grow your following

Automatically publish posts on a consistent basis. Be on the top of your customers' mind by being on top of news feed every day.

Social Media
Support Tickets

Turn social comments
into support tickets

Turn any post into a ticket and assign it to a teammate for speedy problem-solving. Track all open tickets by owner and status so nothing slips through the cracks.

Support Tickets
Inbox

All your messages in
one inbox

Manage all customer messages from Facebook Messenger from your Birdeye dashboard, alongside texts and Webchat messages. Easily stay on top of every message coming your way
to convert conversations into leads.

More on inbox
Inbox
Resources
ARTICLE
How UGC impacts your business
How cool would it be if your customers sold your products for you? With User-Generated Content (UGC) it’s possible.
Read More
CASE STUDY
Medieval Times
Medieval Times boosts customer acquisition by using social listening for reputation marketing
Read More
VIDEO
Social Listening video
Hear every word on social media in real-time and respond instantly to all comments from one dashboard.
Watch Now
Start growing with Birdeye today