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Social

Social engagement
Social Streams

Set up unlimited social streams

Create custom streams of social content in a way that makes sense to you for each of your locations.

Social Accts

Add unlimited users

BirdEye grows with you! As your business expands, add as many users and teams as you need so you can boost your social media engagement, at no extra cost.

Location Mapping

Manage social media for 1, 10 or 10,000 locations

Setup live feeds for as many social accounts as your business needs.

Streams

Respond to all comments in one screen

Join conversations in real-time across Facebook, Twitter, Google+ and LinkedIn. Become the business everyone knows and loves.

Engagement Stats

Leverage social media engagement metrics

Track likes, retweets, comments and shares to see how each post is performing and use these insights to optimize your social strategy.

Grow Following

Grow your following

Automatically publish posts on a consistent basis. Be on the top of your customers' mind by being on top of news feed every day.

Social Ticketing

Turn social comments into support tickets

Turn any post into a ticket and assign it to a teammate for speedy problem-solving. Track all open tickets by owner and status so nothing slips through the cracks.

Social Engagement Messenger

Coming Soon

All your messages in one inbox

Manage all customer messages from Facebook Messenger and Google Click-to-Message from your BirdEye dashboard, alongside texts and Webchat messages. Easily stay on top of every message coming your way to convert conversations into leads.

Resources

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