Survey Campaigns & Automation
Innovate and automate customer surveys
Send surveys on autopilot
Reach your audience anywhere and boost response rates with automated text and email survey campaigns.
Stay in the loop
Get notifications for completed surveys and route responses to employees who can follow up.
Do it all from one dashboard
Read responses, reply to customers, resolve complaints, and request referrals — all from one unified inbox.
Close the loop
Automatically identify unhappy customers and create a ticket that is assigned to the appropriate team for rapid follow up and resolution.
Ask for reviews and referrals
Add review and referral requests to the end of your surveys to get more reviews and generate more leads.
Do more with Birdeye Surveys
Measure and improve customer experience with the industry’s easiest survey builder.
Make data-driven business decisions with feedback built to scale your business.