Survey Campaigns & Automation

Get more feedback with automated surveys

Put your survey campaigns on autopilot to generate a steady stream of actionable feedback.

Get more feedback with automated surveys
Multi-channel campaigns

Send surveys on autopilot

Reach your audience anywhere and boost response rates with automated text and email survey campaigns.

Send surveys on autopilot
Alerts

Stay in the loop

Get notifications for completed surveys and route responses to employees who can follow up. 

Stay in the loop
Inbox

Do it all from one dashboard

Read responses, reply to customers, resolve complaints, and request referrals — all from one unified inbox.

Do it all from one dashboard
Ticketing

Route negative feedback for resolution

Automatically identify unhappy customers and create a ticket that is assigned to the appropriate team for rapid follow up and resolution.

Close the loop
Review & Referrals

Ask for reviews and referrals

Add review and referral requests to the end of your surveys to get more reviews and generate more leads.

Ask for reviews and referrals

Do more with Birdeye Surveys

Survey Builder

Measure and improve customer experience with the industry’s easiest survey builder. 

Survey Reporting

Make data-driven business decisions with feedback built to scale your business.

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Birdeye outranks the competition

Demo Birdeye and outrank yours.

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