Birdeye has partnered with Google to make the process of getting new reviews on Google simpler and faster. With the launch of 'Direct Google Reviews' in partnership with Google, your customers now have the ability to write a review on Google without leaving Birdeye.
Birdeye's brand new partnership utilizes seamless integration with a private Google API to complete the review solicitation process securely. Once the customer leaves a review on Birdeye, the review is then transmitted to Google via the private Google API.
With the launch of 'Direct Google Reviews' you now can track which review request resulted in a Google review. Until now, the customer was merely redirected to Google which made it impossible to track the end-to-end conversation funnel. From a customer's point of view, this feature saves time and builds loyalty and trust.
With the Google API in place, the pop-up to write a Google review opens right on the page you are working on, mentioning 'Reviews powered by Google' at the bottom of the form.