Our reviews
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4.9
7557 reviews73 reviews have no rating
- j
I submitted the ticket but was away from my office for personal reasons for two weeks and the team continues to follow up with me which I appreciated. When I was able to connect the issue was resolved quickly and professionally.
- m
Quick and short to the point response.
- m
Avinash always helps me out with everything. He is a top resource at bird eye with a lot of knowledge.
- k
DB was very helpful, and polite. He provided status updates so I knew that people were still looking into my issue, and presented working solutions. I would happily work with him again.
- d
I was unable to get on ring central for the tech to access my computer and fix the issue and had to be walked through how to fix the problem. The tech was very professional and patient with directing me through the process and together we reached the solution needed. I was very happy with the help I received.
- j
Once connected, it did not take any time to address our needs. Thanks.
- h
The person helping us was super nice, and very knowledgeable.
- r
Always great service and great results!
- m
Very Professional!
- v
Good overall service when I reached out via the chat option. Resolved my issue quick.
- b
I had a duplicate Google page for my office. Problem solved, the duplicate elimination process initiated with Google, quick and efficiently. Great job!
- a
Gulshan Jha assisted me. He is very knowledgeable about the problem I was experiencing with sending out automated review requests. He made the experience exceptional by clearly explaining and showing me how to do what is needed to remedy the problem. I was very impressed! So happy I have knowledgeable and friendly help at Birdeye. Thanks, again!
- e
Birdeye texting for work has completely changed our lives. It is so convenient for communicating with guests and you can set up mass text campaigns for marketing as well. Seriously, BIrdeye is the greatest tool of all time.
- d
Thank you for your help!
- t
GREAT CUSTOMER SERVICE
- c
Sagar Sharma was efficient and easy to work with. Got right to the problem and remedy.
- t
Thank you DB for going above and beyond
- m
Deepika was amazing!! She was focused in completing helping the situation! Well done
- a
quick response
- c
New user to Birdeye So far a great experience with Babette. She was very thorough and patient. Thank you Babette
- i
I was very pleased with my on-boarding experience. Nakul was a great guide. Thanks to Birdeye we are now able to display reviews on our web store and a have a streamlined way of sending review requests.
- o
Professional and Courteous Service.
- c
Great Customer service and product.
- m
Love the team at BE! Just need to get through these random disconnects occurring with GMB listings. Hoping now that we removed virtual locations from the portal, that will no longer trigger other 4 wall locations to " disconnect ".
- a
Thank you Avinash Nagpal for resolving our issue fast and effectively!