Guides
Download Birdeye's instructional Guides, with tools, tips and best practices to help multi-location marketers drive customer happiness and convert experiences to revenue.
All Guides
How doctors should respond to negative reviews
A bad review can hurt your practice, but a great response can fix the issue. In this guide, we'll break down how you can engage with disgruntled patients.
Download now4 Marketing Tips for Office Managers
Dear office managers, you are the unsung heroes. You do so much & we'd like to make your life easier. In this guide, we’ll share some step-by-step tips for marketing success.
Download nowGet more reviews without spending hours online
In this guide, we share how you can easily craft your online review management strategy, get more reviews, attract more customers, and grow your business.
Download nowHow do customer reviews help SEO
Don’t have the kind of online reputation that you want? Here are some templates you can use to respond to the 5 types of negative reviews.
Download nowIs your online reputation sabotaging your sales?
The complete guide to tracking the impact your online reputation has on your sales, and how to change it.
Download nowGrowing Your Business with Customer Reviews
In this guide, we’ll share how reviews can impact your business so you can better leverage them to attract new customers and grow your revenue.
Download nowThe ultimate guide to managing negative reviews
In this guide, we’ll break down a step-by-step method for dealing with negative reviews and share strategies to turn dissatisfied customers into loyal ones.
Download nowThe importance of online reviews for lawyers
83% of clients read online reviews as a first step in finding a lawyer. In this guide, we'll take a deep dive into online reviews and why they're essential for your law firm.
Download nowThe benefits of online reviews for home service providers
While searching for a reliable contractor, 92% of customers read reviews. In this guide, we will deep dive into why online reviews are essential for a home services business.
Download nowTurn website visitors into customers
Discover how your business can start generating leads and converting them into new customers with a few easy tricks.
Download nowThe ultimate guide to online reviews
In today’s world of connected customers, companies with bad reviews are falling behind. Here's how you can effectively grow your business with online reviews.
Download nowHow to improve your local SEO with business listings
Business listings are a critical component of an effective local SEO strategy. Learn how to optimize your listings to boost online discoverability and referral traffic.
Download nowThe impact of reviews on SEO - Everything you need to know
Online reviews are an often overlooked, yet highly influential, ranking factor for local SEO. In this guide, you'll learn how reviews impact your search ranking.
Download nowThe world's changing. Is your restaurant adapting?
In this guide, we’ll share tips, tricks, & insights from restaurant managers who’ve successfully adapted to digital & grew sales even during lockdowns and a global pandemic.
Download nowHow to get more Google reviews: A no-nonsense guide
Want to be chosen more often in search results? Download this guide to find out how to collect and manage Google reviews and make your business the obvious choice.
Download nowThe 2021 online survey survival guide
In this guide, we’ll discuss how managers can quickly identify unhappy customers, take action, and deliver value throughout the customer lifecycle.
Download nowA marketer's guide to building a VoC program
In this guide, we'll break down how customer feedback can improve your marketing conversion and share some tips for turning feedback into action.
Download nowOvercoming data silos to put customers first
In this guide, we’ll discuss how managers can quickly identify unhappy customers, take action, and deliver value throughout the customer lifecycle.
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