Guides
Download Birdeye's instructional Guides, with tools, tips and best practices to help multi-location marketers drive customer happiness and convert experiences to revenue.
All Guides
Referral Marketing: how to build a customer referral program
Tune in to our latest free audio guide to learn how to build a customer referral program with Birdeye to grow brand awareness, attract more leads, and increase conversions
15 minutesListen nowListen audio guide nowFacebook recommendations & reviews: The complete audio guide
Learn how to master Facebook reviews and recommendations to attract more customers with Birdeye’s free audio guide.
11 minutesListen nowListen audio guide nowReturn on happiness: Experience Marketing for mortgage companies
In this guide, we’ll break down how your team can leverage Experience Marketing to turn your happy borrowers into your loan officers’ unfair advantage.
Download nowDownload guide nowThe complete guide to customer experience in 2021
The best businesses are those that consistently deliver great customer experiences. Here's how you can improve customer experience and be the obvious choice in your area.
Download nowDownload guide nowThe 2021 state of Experience Marketing: How marketers turn happy customers into revenue
We conducted a comprehensive survey of marketers, across a wide range of industries, to identify the most effective channels and strategies to accelerate growth post-pandemic.
Download nowDownload guide nowThe 2021 state of online reviews: Finance edition
We analyzed over 11,000 finance businesses of all sizes to identify statistics, trends, tactics, and technology that will help to drive success with online reviews.
Download nowDownload guide now11 Google Changes In 2021 Your Business Cannot Ignore
Google is constantly evolving. As a manager, you need to update your knowledge of how the search engine works. Here's a summary of the most important changes.
Download nowDownload guide nowThe 2021 state of online reviews: Property management edition
We analyzed over 4,000 property management businesses of all sizes to identify statistics, trends, tactics and technology that will help to drive success with online reviews.
Download nowDownload guide nowSmall business toolkit for economic downturn
Recessions are tough times for everyone, small businesses included. But taking the right actions means that you can come out of the crisis stronger than ever.
Download nowDownload guide nowThe ultimate guide to multi-location review management
To succeed in today's landscape, businesses need to take the right steps to be found in search results and be chosen by customers. How? By harnessing the power of reviews.
Download nowDownload guide nowOptimizing Google My Business for business success
Check out our 20-minute audio guide for a complete list of tips on how to generate more leads with Google My Business. Optimize GMB to become an integral component of growth.
15 minutesListen nowListen audio guide nowThe importance of online reviews for healthcare practices
88% of patients use online reviews as a key step in finding a doctor. In this guide, we'll take a deep dive into online reviews and why they're essential for your practice.
Download nowDownload guide nowOnline reviews: A winning formula for dental practices
98% of patients choose a dentist from the first page of Google. In this guide, we will deep dive into why strong online reviews are essential for your dental practice.
Download nowDownload guide nowExperience Marketing for property management businesses
Here's how you can put your best foot forward on sites like Google, Facebook, and Apartments.com and turn great experiences into more revenue and fewer vacant units.
Download nowDownload guide nowWhy member experience matters for credit unions
Today’s digitally-connected world has given customers more resources, options and control than ever. Here's how to be found, be chosen and be connected with your members.
Download nowDownload guide nowReview response templates
Not sure how to respond to a customer review? In this guide, we'll give you winning templates for customers who are angry, delighted, and everything in-between.
Download nowDownload guide nowHow doctors can get more online reviews
This guide will tell you how to get more patients without spending a lot of resources on marketing your practice.
Download nowDownload guide nowHow more online reviews can help you sell more houses
After showing your clients 8 different houses in one day, who's got time for marketing? This guide will tell you how to get more clients without needing to spend big.
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