Guides
Download Birdeye's instructional Guides, with tools, tips and best practices to help multi-location marketers drive customer happiness and convert experiences to revenue.
All Guides
The complete guide to customer experience in 2021
The best businesses are those that consistently deliver great customer experiences. Here's how you can improve customer experience and be the obvious choice in your area.
Download nowThe 2021 state of Experience Marketing: How marketers turn happy customers into revenue
We conducted a comprehensive survey of marketers, across a wide range of industries, to identify the most effective channels and strategies to accelerate growth post-pandemic.
Download nowThe 2021 state of online reviews: Finance edition
We analyzed over 11,000 finance businesses of all sizes to identify statistics, trends, tactics, and technology that will help to drive success with online reviews.
Download now11 Google Changes In 2021 Your Business Cannot Ignore
Google is constantly evolving. As a manager, you need to update your knowledge of how the search engine works. Here's a summary of the most important changes.
Download nowThe 2021 state of online reviews: Property management edition
We analyzed over 4,000 property management businesses of all sizes to identify statistics, trends, tactics and technology that will help to drive success with online reviews.
Download nowSmall business toolkit for economic downturn
Recessions are tough times for everyone, small businesses included. But taking the right actions means that you can come out of the crisis stronger than ever.
Download nowThe ultimate guide to multi-location review management
To succeed in today's landscape, businesses need to take the right steps to be found in search results and be chosen by customers. How? By harnessing the power of reviews.
Download nowOptimizing Google My Business for business success
Check out our 20-minute audio guide for a complete list of tips on how to generate more leads with Google My Business. Optimize GMB to become an integral component of growth.
15 minutesListen nowThe importance of online reviews for healthcare practices
88% of patients use online reviews as a key step in finding a doctor. In this guide, we'll take a deep dive into online reviews and why they're essential for your practice.
Download nowOnline reviews: A winning formula for dental practices
98% of patients choose a dentist from the first page of Google. In this guide, we will deep dive into why strong online reviews are essential for your dental practice.
Download nowExperience Marketing for property management businesses
Here's how you can put your best foot forward on sites like Google, Facebook, and Apartments.com and turn great experiences into more revenue and fewer vacant units.
Download nowWhy member experience matters for credit unions
Today’s digitally-connected world has given customers more resources, options and control than ever. Here's how to be found, be chosen and be connected with your members.
Download nowReview response templates
Not sure how to respond to a customer review? In this guide, we'll give you winning templates for customers who are angry, delighted, and everything in-between.
Download nowHow doctors can get more online reviews
This guide will tell you how to get more patients without spending a lot of resources on marketing your practice.
Download nowHow more online reviews can help you sell more houses
After showing your clients 8 different houses in one day, who's got time for marketing? This guide will tell you how to get more clients without needing to spend big.
Download nowHow auto dealerships can get more reviews than their competitors
Download this guide to find out how you can get more online reviews while you do the hard work of managing your auto dealership.
Download nowHow home service contractors can get more reviews
As a home service contractor, you're too busy remodeling kitchens or replacing roofs to deal with marketing. Good news. With reputation management, you don't have to.
Download nowHow to get your customers to do your marketing for you
In this guide, we’ll break down a few simple steps to save time for your marketing team and turn your customers into brand evangelists.
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