Guides
Download Birdeye's instructional Guides, with tools, tips and best practices to help multi-location marketers drive customer happiness and convert experiences to revenue.
All Guides
The 2021 online survey survival guide
In this guide, we’ll discuss how managers can quickly identify unhappy customers, take action, and deliver value throughout the customer lifecycle.
Download nowA marketer's guide to building a VoC program
In this guide, we'll break down how customer feedback can improve your marketing conversion and share some tips for turning feedback into action.
Download nowOvercoming data silos to put customers first
In this guide, we’ll discuss how managers can quickly identify unhappy customers, take action, and deliver value throughout the customer lifecycle.
Download nowState of SMS Marketing in 2021
Many successful businesses are turning to SMS marketing to engage consumers in a far more direct and immediate fashion–often at a fraction of other channels’ costs.
Download nowHow realtors are connecting with their clients during COVID-19
Here's how realtors can sell more houses even while staying socially distanced.
Download nowHow dentists are communicating with patients during COVID-19
Here are a few tips and tricks that dentists can use to communicate with patients even while remaining socially distanced.
Download nowHow to do business entirely over text
Text messaging is the new business essential. Here’s how you can leverage it to its maximum potential. Screen reader support enabled.
Download nowHow Birdeye customers can effectively communicate during COVID-19
Using the Birdeye dashboard to communicate with your customers? Here's a checklist to help you utilize Birdeye to its fullest potential during the COVID-19 pandemic.
Download nowWhy automate?
Birdeye’s automated solutions empower you to send review requests without disrupting your team's workflow.
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