Reedy River Post Acute

Joyce 

on Caring

2 years ago

I am a friend or relative of a current/past resident My mother is at ProMedica Skilled Nursing and Rehabilitation (Greenville West) (formerly Heartland). It's not too good so far. She's been there for a couple of weeks and the day she went in, she was diagnosed with COVID, so she hasn't even been out of her room until yesterday. They had her quarantined, which I can understand. She has had no therapy until now. The staff has been nice. I like her nurse. She has a really good nurse. Her room is nice. She said the food is the ... read more

Reviewer#LD070823A 

on Caring

2 years ago

I am a friend or relative of a current/past resident My brother is at ProMedica Skilled Nursing And Rehabilitation (Greenville West). I think the place could be kept a little bit cleaner. The amenities are just dated but they're in decent shape. The rooms are tough, but the overall work ethics and them trying to help him has been pretty good. There are just some things that are lacking. The staff do fairly well, but it's not what I would consider excellent care. I've been there several times when they've brought meals, and s... read more

Robyn 

on Caring

4 years ago

I am a friend or relative of a current/past resident My aunt moved into (Promedica) Heartland Health Care Center-Greenville West. They've been very great with her care, and they're communicating very well with the family. They've taken good care of her. The staff is very attentive and very caring. I think they do have activities, but she's not at the point where she can do any of them. It's not real modern, but it's clean. They have basic rooms, they just have the basic necessity that you have/ that one person needs. It's on... read more

Melanie 

on Caring

10 months ago

I am a friend or relative of a current/past resident My mother-in-law went to Reedy River Post Acute. The staff members were kind and helpful when we first arrived, but over time, as we continued to visit my mother-in-law, they were not helpful, they were not responsive, they were argumentative, and they did not give her proper care. When we questioned it, it became a literal fight. They offered karaoke, card games, and bingo on the second floor, which was not 100% accessible because they were in the middle of renovation. Th... read more

Fred 

on Caring

2 years ago

I am/was a resident of this facility Pain medication often delayed 12 hours after proscribed time to be given. 10 days in rehab, room not cleaned once, bathroom never cleaned. 

DENISE KIDD 

on Caring

3 years ago

I am a friend or relative of a current/past resident This place is a dump. Four (4) people have to share a bathroom. There are only a handful of staff members there that do their jobs and care about their patients. The rest of them suck. They are unresponsive and ignore calls for help. My husband has had to wait so long for a bedpan that he has soiled himself many times. They rarely get his diet right. My husband asked for some water this morning and he was waiting for 4 hours. He tested positive for Covid and they told him ... read more