The complete payment solution for local businesses
Effortless payments begin with Birdeye
Get paid faster by offering your customers a wide range of payment options.
Get one flat fee for every transaction, no upfront, recurring, or hidden fees, and zero long-term contracts.
Stay safe, secure, and issue-free with world-class Stripe infrastructure, PCI compliance, and early fraud detection.
Offer digital payment options
Whether you run your business in-person, online, or on-the-go, Birdeye can help you collect almost any kind of payment, any way you like.
Offer end-to-end payment experiences
Streamline your collections and get paid like clockwork with automated options for buy now, pay later, campaigns that collect recurring payments from subscribers, and flexible financing.
Get paid faster
Keep your business protected and stress-free with PCI compliant, transparent, and automated payment processing backed by world-class Stripe infrastructure.
Integrate your favorite apps
Automatically send payment requests, follow up with past-due balances, and close invoices with easy integrations to leading accounting, CRM, and PMS systems.
Birdeye outranks the competition
Birdeye customers get results
Birdeye makes it easy to communicate with all of our customers. 35% of all our business comes through texting.
It is a really good way to direct all customers to the appropriate review sites. It makes it so easy to manage the entire experience process.
Birdeye has allowed us to increase our number of reviews by nearly 200% YoY, which has greatly contributed to brand lift and recall.
Meet the all-in-one platform to drive customer acquisition and retention
Put your business at the top of search with a stellar online reputation and local SEO.
Connect & convert
Message customers from anywhere, stand out on social, and collect payments faster.
Products that pair well with Payments
Birdeye is the only comprehensive platform for customer experience to offer a range of products that scale with your business.
Send automated review requests after a payment has been processed.
Chat, text, DM, and manage customer conversations from one inbox.
Collect payment info during the appointment booking process to reduce no-shows.
The complete guide to digital payments for local businesses
Digital payment methods are more popular than ever. In this guide, we’ll tell you more about digital payments and help you decide which methods are ideal for your business.Download now
Make every day pay day with SMS and Instagram payments
In this webinar, learn how you can start accepting customer payments directly on Instagram Messaging, and simplify payments on Facebook, Google, SMS, and more!Watch now
Frequently Asked Questions
I already have a payments system, why should I switch to Birdeye Payments?Click to open
Customers today demand convenience. Birdeye provides you a complete payments solution which allows you to offer your customers a wide range of payment options via text, email, card readers, field readers, QR code, and on your website.
Does Birdeye Payments integrate with any other accounting systems?Click to open
Birdeye Payments integrates with Quickbooks, Freshbooks, Eaglesoft, Opendental, and 100’s of other accounting, CRM, and PMS systems to automatically send payment links and close invoices.
If a customer calls on the phone to make a payment, can I process it?Click to open
Yes, you can absolutely take the customer’s card details over the phone and enter the same in the secure Birdeye-hosted check out page to process the payment. In fact, many of our customers prefer to use it that way.
What payment methods does Birdeye support?Click to open
Birdeye Payments accepts a wide range of payment methods and constantly adds new methods as they emerge. Birdeye Payments currently accepts:
- Credit and debit cards like Visa, Mastercard, AmEx, and others
- HSA and FSA cards
- Mobile wallets like Apple Pay and Google Pay
How secure are Birdeye Payments?Click to open
Birdeye Payments is built on world-class Stripe infrastructure to meet the highest security standards and is certified to PCI Service Provider Level 1 — the most stringent level of certification available in the payments industry. We use best-in-class security tools and practices, encrypt all card information, and do not store any information.