CX Analytics Software

Improve experiences with customer feedback 

Track trends throughout your customer reviews to better your business and grow at scale. 

Customer experience analytics software
Performance by Location

Maintain a high standard

Track your performance across every location to learn what's working — and what’s not. 

Performance by location
Insights Categories

Monitor what matters

Create custom categories that make it easy to monitor key metrics for your business.

Insights categories
Keywords and Trending Topics

Track feedback trends

Understand exactly what’s fueling your feedback by identifying keywords and trending topics. 

Topics, keywords, and adjectives

Analyze insights at a glance

Identify trends, monitor keywords, and measure customer sentiment with snippets from your reviews.

Share Insights

Empower your team

Download, email, and share insights across your organization to keep everyone in the loop.

Share insights

Do more with Birdeye Insights

Competitive Benchmarking

Do what your competitors can’t by using their feedback to your advantage. 

Enterprise Reporting

Track and optimize your marketing initiatives across reviews, surveys, and local SEO.

Start growing with Birdeye today

Get a firsthand look at the capabilities of the all-in-one Birdeye Platform

Watch demoSee Pricing
Start growing with Birdeye today
homeanalyticsCustomer Insights