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835 Tenderfoot Hill Rd, Colorado Springs, CO, 80906, United States
Get directionsI visited this facility I didn't have a good feeling at Mountain View Post Acute. The parking situation was horrendous. Even on the street I couldn't park. I parked in the loading zone and went in to ask them where I could park, and they were like, "Oh, that's fine right there." So that was my first impression. I had an appointment, but I waited 20 to 25 minutes before somebody helped me. There was no receptionist at the desk. The lady that did the tour was super nice. However, the place was average. It wasn't dirty, but it ... read more
I visited this facility The care is amazing, staff are friendly. I love the home made Chinese egg rolls that is served monthly! I always order them when I visit my mom
Business response:
We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!
I am a friend or relative of a current/past resident My sister was a short term patient here, I sent her a card and forgot to put her name on the envelope. I spoke with the person that separates the mail to watch to give this to her on arrival. He was very accomodating but my sister was discharges before the card arrived, which had some cash in it. I have received the card back with a note stating they couldn't locate her. The card had been opened, the cash still in tack. I cannot say enough about the honesty of the staff me... read more
I am a friend or relative of a resident This facility was very clean and close to where we lived. My grandmother liked living there and made many friends. The staff were friendly and caring with the residents from what I could see. The room was spacious and she was allowed to have a lot of personal effects with her.
I am/was a resident of this facility You can change a name and change the owner but you can’t change the fact that this place is not exactly a place to be. Service from everyone is lacking, employees are rude, insensitive and don’t want to be here. I’m left to wait for as much as an hour for help! Mountain View Post formally Cheyenne Mountain.
I am a friend or relative of a current/past resident This place is run like hospice. The took terrible care of my mother. If you don't have the staff to take care of your patients properly maybe you should not accept anymore patients. This place should be shut down.
Business response:
Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to address the situation you have described. Please contact our Compliance Department so we can further investigate.
I visited this facility Cheyenne Mountain Care and Rehabilitation Center was really bad. We walked up to the front desk and nobody was there. We stood there for about ten minutes and nobody came. One of the residents asked us if there was something they could help us with, and we said we were looking for a tour. She told us to go down the nurses' station. We went there and there was nobody there either. On the way to the nurses' station we passed three employees, and nobody said hello. We stood at the nurses' station for a l... read more
Business response:
I would like to get some more details about your experience with us. Please contact our Compliance Department so we can further investigate.
I am/was a resident of this facility I was there for rehab. worse experience ever, no pain medication until the next day only excuses from staff, rude staff didn't care I was in pain.
I am a friend or relative of a current/past resident This place is horrible. My mother fell not only once but multiple times and should have had medical attention and they didn't do a thing. They are understaffed. They do NOT respond to any requests you have. They have a very high turnover date.
Mountain View Post Acute has a 3.2 star rating with 30 reviews.
Mountain View Post Acute is open now. It is open 24/7.