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Ridgeway Post Acute

4.0

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Location details

523 Hayes Ln, Petaluma, CA, 94952, United States

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4.060 reviews
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Homar C.'s profile image
Homar C. 
rating
a month ago

MONIKA ZACHAREWICZ Director of Rehab and Brenda Tomis Head Nurse together with her team of nurses have performed way beyond my expectations with my 97-year-old mother recovery after a very critical health condition. She arrived the same day the doctor removed her feeding tubes after three months in-out of intensive care. The patience and the daily program of Ridgeway therapists, nurses and staff under the direction of Brenda have contribute 90% of her recovery. After many months of bed rest Ridgeway is assisting her slowl... read more

RJ H.'s profile image
RJ H. 
rating
11 months ago

Ridgeway Post Acute has an outstanding team--professional, kind, and truly dedicated to patient care. The facility is clean, well-run, and creates a welcoming environment. Highly recommend for anyone in need of quality post-acute care. 

Business response:

Your feedback is incredibly valuable. We're thrilled to hear about your positive experience at Ridgeway Post Acute. Thank you for sharing your experience! 

Shoni B.'s profile image
Shoni B. 
rating
a year ago

Place is older but kept VERY clean. Staff is friendly, attentive, knowledgeable. Nurses very willing to talk to me, answer my concerns-made time to listen, look up meds, orders, helped me talk to docs in person. I only ate 2 meals- very good and attractively presented; able to talk to kitchen staff re diabetes diet. I'm a caregiver, having several clients in SNF. Ridgeway is great! I recommend. It also has nice yard/views for patients to enjoy outside. OT/PT good plus make group activities in addition to personal OT/PT. My ... read more

Business response:

We're pleased to hear about your positive experience at Ridgeway Post Acute. Thank you for taking the time to share your detailed feedback about our facility. We're delighted that you found our staff to be friendly, attentive, and knowledgeable, and that our nurses were willing to take the time to address your concerns, discuss medications and orders, and facilitate conversations with the doctors. It's wonderful to know that you enjoyed the meals and found them attractively presented, and that our kitchen staff was helpful i... read more

Gabriella V.'s profile image
Gabriella V. 
rating
2 years ago

I recently had my dad discharged from here and I want to honestly say the staff and the care exceeded far beyond my expectations. After reading some reviews I was extremely hesitant keeping my dad here specially since I've experienced other SNF facilities and their lack of communication with me in the midst of transitioning my dad up here with me in Petaluma but this facility has gone above and beyond for us, I am extremely grateful. The place looks a little run down I do admit, but looks like it's kept very clean. Regardles... read more

Business response:

We appreciate your feedback and are truly grateful that you took the time to share your experience with us. We are pleased to learn that the care provided to your father surpassed your expectations, especially given your initial hesitations after reading other reviews. It means a great deal to us that our staff was able to demonstrate the level of caring and kindness that sets us apart from other SNF facilities you have experienced. We're particularly glad to hear that our team consistently kept you updated about your fathe... read more

Julie B.'s profile image
Julie B. 
rating
2 years ago

We went to visit my husbands best friend at Ridgeway Post Acute Care and were utterly shocked at the conditions of the facility. We left there with such a heavy heart. To know that our dear friend is living in these conditions is beyond our comprehension. I would avoid this facility as an option if possible when considering the difficulty of having to put a loved one there. I can't comment too much on the staff. But this care facility is not clean and is run down. Very sad! I have to rate this place a one star to post this. ... read more

Frequently asked questions about Ridgeway Post Acute

How is Ridgeway Post Acute rated?

Ridgeway Post Acute has a 4 star rating with 60 reviews. 

When is Ridgeway Post Acute open?

Ridgeway Post Acute is open now. It is open 24/7.