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Data Recovery Service
811 East Plano Parkway #115, Plano, TX, 75074, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I would like to share my experience with 24 Hour Data. This company is really great. If you have experienced loss of data on a hard drive, you know how stressful that can be. 24 Hour Data is very compassionate in wanting to assist you and alleviate the additional stress of a non-functioning hard drive. They are very professional. They communicate with you the status of the recovery. And, they are very nice and patient in answering questions. They took the time to assist me and provide suggestions for future backups, e... read more
My experience was unfortunately not good. I brought in two hard drives and was given a quick diagnostic. From the diagnostic, I was told one drive was likely entirely recoverable and that a majority of the second drive would be recovered. The first drive was handled fairly quickly, and I was told it was ready and I could come pick it up. I paid the invoice, and when I arrived I was told that the drive was still copying and I would need to come back Monday. This was a pretty large inconvenience since I drove 1.5 hours to get... read more
As of Aug 2023, this company is not providing quality service. I had submitted a data recovery job for a laptop hard disk on June 21. This company is still sitting on it. 1 out of 12 phone calls get answered, but the folks working there have a hard time finishing job on time. It's been 50 days since I made the full payment (~$1K), still this company hasn't finished my job. Every time I manage to get hold of a person, he/she assures that job will be finished by that week's Friday. It's been extremely frustrating experience t... read more
I would give 6 STARS if allowed. My first attempt at data recovery was through the Geek Squad. One of the most distasteful customer experiences ever was the result. The inept squad dumped 46,000 numbered files onto an external hard drive and thought they were doing me a service. A frustrating, misleading 10 week ordeal. Tracy and Dallas at 24 hour data recovered 4 times as many files in a couple of days for less money $. They are Soooo much more competent and capable. Should have gone here in the first place. Free di... read more
If you are looking for data recovery you have to check out 24 Hour Data. I shopped around at a few places and they had the best rates and quickest turn around time. They quoted me a week to recover but I had my data back in 3 business days. Great service, hopefully I won't need data recovery again but if I do I will definitely be using them again!
24 Hour Data has a 5 star rating with 94 reviews.
24 Hour Data is closed now. It will open on Monday at 9:00 a.m.