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77 Diamonds
- Jewelry
- London, ENG
About this business
Located in the heart of Mayfair, London, we are a luxury jeweller with a simple aim: To bring simplicity, clarity, choice and value to the diamond engagement ring and jewellery buying process. With unrivalled, direct access to over 80% of the world's finest polished diamonds, we deliver delicately crafted, high quality engagement, eternity and wedding rings as well as earrings, bracelets and necklaces - taking design inspiration from a variety of genres from modern through to classic and vintage. Our passion for diamonds and... read more
Location details
2nd Floor, 3 Hanover Square, London, ENG, W1S 1HD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had less than a month when I knew I had to propose on New Years Day. I had an idea of the type of engagement ring I wanted to get, but after reaching out for an appointment with Brandon, I was able to easily find a lovely ring and diamond within my budget that I knew my girlfriend would love. Collected the ring before Christmas and the big day was a huge success in front of her family and friends. We could not be happier, thank you!
Update: The day after I posted my review, Sarah, the Customer Care Manager, reached out to me, and she was absolutely fantastic! She carefully followed my case every step of the way, from ensuring my delivery on Saturday to emailing me just 15 minutes after it arrived to confirm that I received my ring. Sarah also offered me compensation for my experience, which I truly appreciated—what a thoughtful gesture from 77 Diamonds! I requested her assistance in scheduling an appointment for my ring resize, and she was incredibly q... read more
I bought the engagement ring for my fiance from 77 Diamonds. The customer care was exceptional, and I was expertly guided through the process from start to finish. Once the ring arrived, the quality was second to none. It was absolutely perfectly crafted and packaged beautifully. I was so happy, when the time came, my fiance and I ordered our wedding bands from here too. Again, the service was flawless. We went in for an appointment where we were guided through the many options before we selected our perfect bands. We are ve... read more
I was very happy with the service from 77 diamonds. The staff were very welcoming and polite from the start. Alexandra helped me sort out an engagement ring and explained the process so thoroughly and was eager to answer any doubts I had. The process was smooth and collection was extremely simple. Highly recommend!
UPDATE: After my review, I was reached out to by the Online Sales Manager at 77D. She was very helpful and understanding of the situation, and explained and acknowledged the issues. She then provided me with a few alternative options and took the time to answer my questions. As she was also GIA trained, she was able to explain everything very clearly to me and help me make a decision. It felt a lot more consultative and educational than my previous interaction, which was very helpful. I appreciate both Chloe and Scott help... read more
Frequently asked questions about 77 Diamonds
How is 77 Diamonds rated?
77 Diamonds has a 4.9 star rating with 561 reviews.
When is 77 Diamonds open?
77 Diamonds is open now. It will close at 7:00 p.m.