77 Diamonds GmbH

Viktoriya Artsimenia 

on Google

a month ago

The jewelry was perfect (wedding rings, earrings and pendant with diamonds). But the service was weak in the beginning, but improved later. At our first visit, we were consulted by a woman. She didn’t introduce herself, didn’t offer drinks, and the atmosphere was unfriendly. She spoke with arrogance - we felt tension, and at some point, I even wanted to leave. Then, when we picked up the jewelry, we asked regarding some adjustments, and the women said “I’d try to clarify”, but never did it. As well as after several emails.... read more

Barbaros Yildiz 

on Google

a month ago

I’d like to give a special thanks to the support team—especially Mrs. Caliwan and Mrs. Swanepoel. After successfully placing my order, I really appreciated the regular updates they provided throughout the process. It made everything feel transparent and well-managed. I had a complicated issue related to the delivery type and process, but the company was both supportive and responsive. In the end, they resolved everything smoothly, which I truly appreciate. Tip for future customers: If you're paying with PayPal, make sure y... read more

Enea Duka 

on Google

2 months ago

I had a great consultation with Carolina Freire about the engagement ring for my girlfriend. The consultation session was very well structured and Caroline was very patient with sharing her knowledge and recommendation about which ring would work best for my case. The end results looks beautiful. Overall I'd highly recommend 77 Diamonds and Carolina in particular if you are looking for high quality rings. 

Kinkany Miguel 

on Google

3 weeks ago

⭐️⭐️⭐️⭐️⭐️ I was assisted by Ms. Nouf at 77 Diamonds and was thoroughly impressed. Her expertise, professionalism, and genuinely pleasant manner made the entire experience exceptional. Thanks to her thoughtful guidance, I felt completely comfortable and well looked after throughout the process. I can highly recommend 77 Diamonds and especially Ms. Nouf without any hesitation. 

Peggy Gierschner 

on Google

2 months ago

Very disappointing experience at the Berlin showroom. We were delayed due to a motorway closure but called in advance and had already sent a detailed email listing the exact rings we wanted to see. When we arrived, we were met by a young, helpless consultant who seemed completely unprepared and showed no initiative or flexibility. What was she doing the whole time while waiting for us? She could have at least read our email and prepared the rings we asked for. Instead, she just brought out one random box and made it clear t... read more