911 Rooter & Plumbing - Northglenn

Matt Bowanko 

on Google

3 months ago

We had an emergency plumbing issue with a septic back up and already had 2 companies out that couldn’t resolve the issue. We scheduled for next available with 911 Rooter. When I voiced concern over the severity of the issue, the phone tech - ANGELA - was both empathetic and caring in her responses. She immediately referred me to another company that could be able to address the issue sooner. The other company came out and the issue was resolved! Thank you Angela for your kindness, generosity and positive demeanor. 

Jerry Batt 

on Google

11 months ago

I ihink this business is disreputable. The estimate I received for a simple PVC drain repair was over $1800!! I had already assembled the parts needed. It was a 15 minute job on a non-pressurized drain line. The repairman went on and on about all the bad things that "could" happen and came up with this outrageous number. I Sent him alway. The next plumber did the job for $100. 

Equitable Denver 

on Google

6 months ago

If you want your plumbing issue done right the first time, go to 911 Rooter and Plumbing! Nelson and his guys will get you taken care of, with a customer service level you have never seen!! I have used them regularly for over twelve years now, and recommend them for any of your plumbing needs! And they also did a fabulous job on a bathroom remodel for me three years back as well! So they are multi-talented and know their stuff! 

Taylor Soraci 

on Google

6 months ago

Last weekend (1/13/24) during the deep freeze our pipes in our new build townhome froze. I called around to different plumbers and none were helpful until I called 911 Rooter. Angela answered my call and was so kind and informative. She went above and beyond to get us an appointment first thing the next morning. Seth was the technician and he was skillful and professional. He even discovered that the pipes had been installed incorrectly, likely causing them to freeze. Because of him we were able to get our pipes fixed under ... read more

Matt Nape 

on Google

3 years ago

Excellent tech that came to house but I am extremely disappointed in the pricing structure and poor communication. While they communicate and charge a $150 emergency fee to you, they seem to only have a single after hours technician so be prepared to wait hours. I'll commend Angela from customer service for making an extra call to try to help me shut off the water. Where they've failed for me is in their $318 "leak finding" fee. They charge this if they have to cut into your drywall. This needs to be communicated during init... read more