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A Family Storage
- Self Storage
- Tucson, AZ
About this business
Location details
9685 E Broadway Blvd, Tucson, AZ, 85748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had the pleasure of working with Roxanne throughout my whole experience with A Family Storage and she was nothing but helpful and kind. She explained the whole process when I first got the unit and explained how the app works and the rules of the storage. She would send friendly reminders when I forgot to make payments and explained the process when I wanted to end the contract. Storage units are clean and easily accessible. I would highly recommend this Storage Unit for all your storage needs.
The young lady that helped with the contract was extremely helpful and pleasant. She presented herself as knowledgeable and very supportive. I had a very good experience.
Overall great customer service. However they almost doubled the price of my unit from one month to the next. I understand rate increase are necessary with the current financial situation, but increases of this magnitude are centered around greed.
I would recommend any of the A-Family storage facilities. I use the one near Broadway and Harrison and it's always clean. Easy to get in and out of except for late at night. It closes around 7 :00 p.m. they just recently changed their overall management. From what I understand, the owner decided that she needed more time to do things. So she has a management company handling the broader management of the mini storage facilities. I like the fact that they changed to an access that runs from my smartphone so I don't have to ge... read more
Christopher was very helpful and professional. Unit was clean and easy access.
Frequently asked questions about A Family Storage
How is A Family Storage rated?
A Family Storage has a 4.6 star rating with 64 reviews.
When is A Family Storage open?
A Family Storage is closed now. It will open at 9:00 a.m.