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A-US Air
- Heating & Air Conditioning/HVAC
- Garland, TX
About this business
Location details
707 Easy St, Garland, TX, 75042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Update: Marty Torres, the technician was amazing and made up two of the one stars! The lack of communication on the administrative end was not cool. Marty has 37 (I believe) years in the business and was light hearted and made the hot house seem like an easy issue to correct which he did within an hour of arriving. Some part was causing the system to blow a fuse and he replaced it. The display came back on and AC was back. Thanks, Marty! I hope your head cold is gone! A vendor through American Home Shield that I wish I woul... read more
Abraham Avila was my technician and he went above and beyond to diagnose the concerns of my air conditioning unit. He took the time to explain everything to me so that I could understand. I am so incredibly thankful and will be recommending him and this company to everyone I know.
I purchased an American Home Shield warranty last year, and I highly regret it. When I requested service for my heating system, they sent a technician from A-US Air Conditioning of Texas. After inspecting my unit twice, he failed to find the problem and made things worse. My cooling system now makes a loud noise, and the heating system still doesn’t work properly. He even left screws untightened, creating more issues. I do not recommend this company or the warranty at all
Why can’t I rate less than one star? I know I have a home warranty, and they only hire the bottom feeder contractors but these people are ridiculous. Openly refuse to disclose what I’m paying for, repeatedly, even after the warranty company requested it. Fraudulently charged me for a permit they never obtained, and work they didn’t perform, and to top it off, the unit they installed looks like a bad DIY job- nothing fits or seals, it sucks hot air from the attic where they failed to seal it up, and it blows cold air into... read more
You are worse off if these clowns are involved, Kafkaesque customer service. Call Strand or ABC. This is the worst experience I've had with any service provider or business that wasn't just outright fraud. It takes these people two to three business days to follow up on anything. So if the technician fails to address the problem (or, like in my case, makes it worse) you will not hear back from for at least two days. Going on two weeks of no AC and was just advised they need three business days to submit a report our hom... read more
Frequently asked questions about A-US Air
How is A-US Air rated?
A-US Air has a 4.9 star rating with 995 reviews.
When is A-US Air open?
A-US Air is closed now. It will open tomorrow at 8:00 a.m.