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AAA Smart Home Security
- Security Systems
- Tempe, AZ
About this business
For over 100 years, AAA has been a leader in road safety. Now, we help you outsmart life at home, too. We know you work hard to own your home. That’s why we work hard to protect it, with home security that’s reliable, affordable and connected. Enjoy freedom and peace of mind, knowing you have the legendary service and trust of AAA behind you.
Location details
8312 S Hardy Drive, Tempe, AZ, 85284, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We had a hardware problem with our alarm system. We were without monitoring for a month. AAA said that they would waive all of the costs. Then I get a bill two months later with charges that were supposed to be waived . They were fine when it was Safeguard. UPDATE: Thanks to Robin for contacting me about this review, listening to my side of the story, reviewing the company contact files and then providing an adjustment to the bill. Robin contacted me after these steps were taken and validated my complaint and informed me of ... read more
My experience was fantastic. From the Rep James that signed me up, explained my options, what I could decide later to enhance my system & my needs. My appointment was scheduled right away. The installer Soukmang was professional friendly, very knowledgeable and a pleasure to work with. His patience of walking me thru the process, which is all automated, using my phone was professional and thorough. I am pleased to be with AAA & to have a continual relationship for my safety. Thank you Soukmang & James... you are a clear & pr... read more
Decided to make changes to my home alarm and it was an easy process from beginning to end. Wonderful staff who supported with the quote and overview - Denise and scheduling my appt with Fatiuma. The tech home pros - Brando and Alex were very prompt, hardworking and able to answer all my questions. Both installed my alarm system within TAT and cleared all mess they made.
Thank you Kenzo at AAA Smart Home Pros. Very informative, polite and helpful even after having to wait a bit for my unexpected delay. Kenzo was great explaining our "need to knows" and showing step by step instructions he had us do a run through and patiently answered any questions we had. Very nice person, definitely recommend.
This company (AAA - SMART HOME) is the absolute worst! They were not even monitoring my home while taking money from me. STAY AWAY! They deserve ZERO starts, but you have to give at least one.
We got a technician by the name of Souk Mang to help install our home security devices and it went so smoothly. He answered all of our questions, made us feel comfortable throughout the installation process and was just a pleasure working with. Couldn't have asked for a better experience, thank you for all your help!
The latest problems with AAA Smart Home started in the beginning of February 2023. The main panel in the master bedroom is fine. The panel by the front door kept saying: panel response not received when I pressed the keys. Then the keypad by the garage had delayed messages so that I couldn't leave the house. The keypad didn't respond to my pressing the buttons. This happened off and on and I had techs at my house on 2/3/23, 2/20/23, 3/10/23 and 3/25/23. The techs were very nice and tried to help but the whole system is not f... read more
A very good experience with Chase Jacquez, and Justin the technician who installed the system. They made it all easy.
Ezra Holmes . He came to the house very friendly , helpful , knowledgeable, responsible . I highly recommend him as a smart home pro.
Frequently asked questions about AAA Smart Home Security
How is AAA Smart Home Security rated?
AAA Smart Home Security has a 4.8 star rating with 4,736 reviews.
When is AAA Smart Home Security open?
AAA Smart Home Security is open now. It will close at 7:00 p.m.