AAA Smart Home Security

Katie P. 

on Yelp

a year ago

I would not recommend this security system to anyone. I have had the most difficult experience with them. I have had multiple issues with my cameras not recording, changing my door code, etc. Getting ahold of tech support is the most difficult thing to do, I either get hung up on or not called back. Now I am stuck with a poor security system I have paid thousands for and nobody will help me. Very unfortunate because I am a very loyal AAA customer. 

Tommy C. 

on Yelp

a year ago

Brian was absolutely fantastic. He showed up right on time and finished his work very quickly and professionally. He also found additional ways to help us optimize our system during the install. He made lifelong customers out of my wife and me. Get that man a holiday bonus! 

Sharon R. 

on Yelp

a year ago

I am SO very frustrated with trying to obtain help from Tech Support. After being on hold, for a very long time, the rep helped resolve the issue - or so he thought. Not even 10 minutes later, the same error code and beeping continued. I have now spent 2 hours trying to get back to tech support and am still on hold. I plan to cancel my service and go with a different company! Unbelievable service! 

Steven F. 

on Yelp

a year ago

While away for the weekend, my AAA Smarthome security system was armed and my house was broken into. They broke my glass slider in the master bedroom where I had a glass break sensor mounted on the ceiling. The sensor clearly failed as the alarm never activated. I called AAA Smarthome as soon as they opened and explained what happened and wanted an answer as to why the detector failed. Was told they'd get back to me in 15mins. No call back. Called again the following day. They were in a meeting and would call back after meet... read more

D W. 

on Yelp

a year ago

I've had my Smart Home system for a little over 6 months now. I made the choice to go the self-install route and I'm so glad I did. The set up was so easy!! I've gotten so used to my Blink and Ring system and totally didn't realize that there was better, higher quality systems like AAA Smart Home out there. My parents have been AAA Members for 50+ years. Now I need to tell them about the new line of business with Smart Home. I love it! Great job AAA 

Octavio L. 

on Yelp

a year ago

very pleased with the service!! they got everything done quick just how I wanted and answered all my questions and walked me through how to use all the equipment. 

Dorene D. 

on Yelp

a year ago

once we got the camera to work, the fire alarm goes off all times day and night but no reason nobody's cooking. Nobody's even taking a shower and the best I could come up with was to bypass it and the red light blank so they just advised me to take the batteries out once my contract time is up I'm done, the alarm went off eight different times in the middle of the night in the middle of the day 

Lyse M. 

on Yelp

a year ago

Rajan is very knowledgeable and very helpful in explaining how to use my home security system. I recommend Rajan with AAA Smart Home Security System to everyone else that wants their system installed, he's an expert in his job performance. Really great guy overall. Thank you so very much, Rajan for helping us. 

christen c. 

on Yelp

a year ago

We did not believe that you had such good persons such as JesonD he is one very coirteous guy. You sent the best, we are glad he came to help us. Thanks to him and all the other guys who came along.