Academic Alliance In Dermatology Trinity

Christina St. Amant 

on Google

2 weeks ago

I don't often leave reviews but feel compelled to when a customer service experience is either exceptional or subpar. My experience at Academic Alliance in Derm, Valrico was the latter. Everyone makes mistakes, me included, which was the case at my most recent visit. I had written down a time for this new appointment from my last visit that was given to me by them and put it on my calendar. Eight months later, I come to the appointment at that time to be told that my appointment was actually 30 minutes earlier. Now, I don't ... read more

Brian Coppa 

on Google

2 weeks ago

This office is totally disorganized. Calls simply drop after ringing forever during their 1hr lunch break with no explanation. I thought their phones were down and drove their to check why my prescription wasn't called in. You will have to beg and call multiple times if you need any prescriptions, as in my prior experience to this. Office staff is rude and handed me a copy of the wrong prescription after going there in person causing me to return and have to micromanage the whole situation and track down the doctor in person... read more

Karol Smoth 

on Google

4 months ago

I can't speak highly enough about my experience at Academic alliance! From the moment I walked in, I felt genuinely cared for, not just as a patient, but as a person. The front desk ladies are welcoming and incredibly attentive. Every step of the process, from check in to follow up, was handled with professionalism and kindness. What truly sets this practice apart is their compassion. Frankie took the time to listen carefully to my concerns, explain my condition in clear, reassuring terms, and create a personalized treatment... read more

Danielle Stevens 

on Google

3 weeks ago

Leaving this review specifically for the Valrico office. We had an an amazing experience with this dermatology office! Booking was easy, the staff was very friendly and the PA that helped us was very knowledgeable. Excited to have a new dermatologist just up the street to help us! 

Amanda Scribner 

on Google

4 months ago

Everyone in the office is so nice! Office is clean too. The appointments are very efficient and not time-consuming like other doctor offices can be. Frank and the other physician assistants are great! I was somewhat scared to go to the dermatologist until I met the staff here. They make you feel comfortable and genuinely care about helping you with any skincare concern.