My husband and I adored our crew members. All three were friendly, courteous, and generous. The only part that could use improvement was the bathroom situation on board the vehicle. It was difficult to use especially with a pet present. Otherwise, wonderful experience!
My mom is almost 90 years and suffers from Cerebral Vascular Demetia. Her symptoms include loss of hearing, vision and balance. Your RN Lynn, the drivers Kris and Kacey did an amazing job of navigating the entire Eastern Seaboard. They treated my mother with courtesy, care and safety as if it was their own mother. Congrats on a major transportation done with excellence!!!
I contracted with ACC to transport my wife 550 miles to our home after she had a serious fall. The office staff was easy to work with in setting up the transport; communication was efficient and punctual. I was kept informed by the vehicle crew regarding their arrival time and the needs required to get my wife down steps and into the van. The driver and medical assistant were professional throughout the trip and kept us informed of their activity via cell phone. Upon arrival at our home, the crew was efficient in getting my ... read more
Damin and K our drivers were amazing and took such good care of our travel. We felt safe and comfortable
Sandra put my worries at ease with the health issues my mom had on our long trip.
Thank you so much for helping my mom onto a place for recovery..
God Bless your business! Im so grateful for you!
Kristi
Julie (nurse) & the two guys were very nice. The office people on the phone were, too. Everyone was very helpful during a very stressful time. We were so happy the team was available on such short notice.
ACC Medlink provided great service getting my 89 year old, medically fragile mom from a very rural northern California location to the Portland, Oregon area - a 12+ hour drive. My mom had some bad experiences with ambulance transport between hospitals recently before taking this trip and she was quite anxious about it. But thanks to the positioning of the gurney that allowed her to sit up at an angle, and its comfort with a good mattress, support pillows etc, she slept comfortably for much of the journey! She also felt suppo... read more
The entire staff was wonderful and made a stressful situation less stressful. They handled my aunts needs with grace and professionalism. They were a blessing to us and we are ever so thankful!
Great experience overall from start to finish. Crew was on time and very competent. Coordinators were easy to work with from booking to scheduling. No issues on the transport. Pricing was a little steep for a short straightforward transport but that was the only blemish on the experience.
I have to admit I thought ACC Medlink would be a leap of faith, bordering on stupidity, selecting from google search, prepaying, and trusting very time sensitive delivery of my mom across 3 states to check into a new A/L facility. I can't believe our good fortune.
Expensive, yes, but allowed for friend to accompany my mom and take my mom's cat, cat accessories, wheel chair, walker, and some clothes. The 3 other quotes I received did not allow for passenger accompanying.
i freaked out seeing the awful BBB rating after t... read more
Google reviews (213)