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Our company started in the car rental business in 1966. The first twenty years we operated as part of a national franchise system. Since 1986 ACE has been an independent company dedicated to customer service. With over 350 offices in 42 countries, and over 20 million successful rentals, ACE is becoming one of the best known and trusted car rental brands.
2330 South Andrews Avenue, Ft. Lauderdale, FL, 33316, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This was my first time using this car rental company but it definitely won’t be the last. Checking out and dropping off was smooth and efficient. The customer service was also professional and friendly. The price I paid was a bargain when compared to most other car rental companies. I received the exact vehicle that I reserved. It was clean and ran like a charm. I didn’t experience any issues with extra hidden charges or fees that I’ve read about in previous reviews. Maybe it was luck of the draw or maybe I didn’t do anythin... read more
Found me a car last minute, rate was amazing, car was clean and awesome to drive. Staff was incredible and even extended my drop off time which allowed a morning visit to the beach and 9 holes before returning. Really easy to get out and return car.
For starters, they rented the car I reserved months ago because my flight was a half hour late. Then they charged me four hundred dollars more, twelve hundred total, for a filthy car that was beset with dashboard alarms, see the photos. This car has low tire pressure on every tire, it is filthy and the machine is demanding other maintenance at 42 K miles. On top of all these insults, the car felt as though a front wheel would fly off going over 50 MPH. I told them I didn't feel safe driving this wreck, and the young woman sa... read more
This was my first time renting a car through Ace. The initial experience was fine and I was in town for a funeral so didn’t need to drive it much the first day - but the next day as I was driving, I noticed the car was shaking and then I noticed the service date on the car was due in July of last year or at 31500 miles while the car was at almost 36k miles. Then I kept getting a seatbelt error - when I called, the person on the phone didn’t seem to be bothered. Nonchalantly, he told me to just bring it back and swap it but I... read more
Be extremely careful renting from this company and take pictures at time of rental. There was a small crack in the windshield that was there at time of rental and the associate did not note this on their initial damage sheet. When I returned they claimed the crack was a result from me. It seems like this may happen fairly often at this company so just take the necessary precautions. Will not use ACE again.
ACE Rent A Car has a 2.7 star rating with 2,294 reviews.
ACE Rent A Car is closed now. It will open at 9:00 a.m.