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ACE Rent A Car
- Ft. Lauderdale, FL
About this business
Location details
2330 South Andrews Avenue, Ft. Lauderdale, FL, 33316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I rented a vehicle from them for 14 days and it was an experience! This place gets 3 stars because of its fleet and customer service. Granted, we know when renting a vehicle it won’t be perfect or new, but we do expect it to be functional and safe. When first arriving at the airport it took about 30 minutes to be serviced because it was busy. The person that helped me was a pleasure to work with but I overheard her coworker giving another customer a hard time which made me uncomfortable. The first rental they gave me (not ... read more
Beware of the tactics and tricks this company uses to upsell and charge you more. They billed us for the original rental, then after we returned the vehicle, they billed three separate, additional charges. One is for insurance even though we declined their insurance and provided our own (the counter clerk called it “included basic coverage” but apparently it wasn’t “included” in the price of the rental and was billed for several days later). One is for a dirty vehicle fee because there was sand on the floor mats and their de... read more
I flew in from LGA for the weekend and I must say, I was skeptical about renting from ACE because of the reviews. However, my experience was awesome! I received exactly what I requested online and customer service was wonderful! I would recommend Ace and the prices are reasonable! Highly recommend!
This was my first time using this car rental company but it definitely won’t be the last. Checking out and dropping off was smooth and efficient. The customer service was also professional and friendly. The price I paid was a bargain when compared to most other car rental companies. I received the exact vehicle that I reserved. It was clean and ran like a charm. I didn’t experience any issues with extra hidden charges or fees that I’ve read about in previous reviews. Maybe it was luck of the draw or maybe I didn’t do anythin... read more
I showed up on the 17th to pick up my vehicle, they informed me that I had a suspension of my driver's license due to medical. My medical had already been taken care of but they said I couldn't rent the car. I asked to switch the rental over to my wife and they said no, they would have to cancel the reservation and make a new one. The same rental went from $80 to $250. we live in the Florida Keys and have a Jeep in our garage. We just needed a vehicle to get down to the island. We have rented cars 100 times. We will c... read more
Frequently asked questions about ACE Rent A Car
How is ACE Rent A Car rated?
ACE Rent A Car has a 2.7 star rating with 2,294 reviews.
When is ACE Rent A Car open?
ACE Rent A Car is open now. It will close at 6:00 p.m.