This profile has been claimed by the business owner or representative.
ACE Rent A Car
- Ft. Lauderdale, FL
About this business
Location details
2330 South Andrews Avenue, Ft. Lauderdale, FL, 33316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
0 STARS – ACE Refused My Valid Canadian Insurance, Forced Me to Buy Theirs, Then Lied About It. Canadians Beware: ACE is Predatory and Exploitative. I rented from ACE FLL Airport (Confirmation #EXS17735048) and had one of the worst car rental experiences of my life. At pickup, ACE refused to accept my valid Canadian auto insurance, claiming it didn’t show “OPCF 27 – Legal Liability for Damage to Non-Owned Automobiles” written numerically. For clarity: OPCF 27 is the endorsement that extends your insurance to rental vehicle... read more
I rented a vehicle from them for 14 days and it was an experience! This place gets 3 stars because of its fleet and customer service. Granted, we know when renting a vehicle it won’t be perfect or new, but we do expect it to be functional and safe. When first arriving at the airport it took about 30 minutes to be serviced because it was busy. The person that helped me was a pleasure to work with but I overheard her coworker giving another customer a hard time which made me uncomfortable. The first rental they gave me (not ... read more
From start to finish, my experience was smooth, efficient, and welcoming. A huge shout-out to a ACE team member, George, who truly went above and beyond during my check-in process. He was kind, patient, and incredibly helpful every step of the way. Ace is lucky to have such a standout team member. Thank you for making my rental experience exceptional! TIL next time!!
Beware of the tactics and tricks this company uses to upsell and charge you more. They billed us for the original rental, then after we returned the vehicle, they billed three separate, additional charges. One is for insurance even though we declined their insurance and provided our own (the counter clerk called it “included basic coverage” but apparently it wasn’t “included” in the price of the rental and was billed for several days later). One is for a dirty vehicle fee because there was sand on the floor mats and their de... read more
Second time renting with Ace and it went just as well. Got a great deal on a low mileage 2025 Nissan Versa, which is a surprisingly competent car (except for the stereo system 🤪). Check out and return were easy with no issues. Just make note of the location restrictions...They require you drive within local states. Even with that restraint, I will keep doing business with Ace.
Frequently asked questions about ACE Rent A Car
How is ACE Rent A Car rated?
ACE Rent A Car has a 2.7 star rating with 2,294 reviews.
When is ACE Rent A Car open?
ACE Rent A Car is closed now. It will open at 9:00 a.m.