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ACE Rent A Car
- Franklin Park, IL
About this business
Location details
3309 Mannheim Rd, Franklin Park, IL, 60131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
This location has a team of courteous , professional,and friendly people especially our agent “Sherman” who gave us a car. Sherman made our renting a car experience so great and Sherman did phenomenally well to give us a car. Sherman was very quick in explaining things in details, and got us a car key, quickly. Initially we were reluctant to rent a car despite being over there at office but Sherman made our day . Our car return experience was also great and they took a good care of us. Good luck.
Had such a great experience with Ace Rental at O’Hare! From start to finish, everything was smooth — and that was all thanks to Angel. Seriously, he was amazing! He made the whole process super easy, helped me upgrade my car with zero hassle, and was just genuinely cool to talk to. On top of that, he gave me some awesome local recommendations for places to eat and check out while I was in town! Literally one of the best experiences I’ve had renting a car. If you're renting from Ace at O’Hare, definitely try to get Angel to h... read more
Staff were quick, friendly and accommodating. My rental did pick up a nail in the tire but employees were able to direct me to either return the car for a different one, or take it to a discount tire for a free repair. I opted for the repair, which had me in and out in 30 minutes. All in, not a bad experience!
EDIT: I reached out to Ace customer service as requested in the reply to this comment. They didn’t do anything to help. Very disappointing. I work for the airlines, and as such I rent a lot of vehicles. I thought I had found my new favorite car rental company in Ace. Everything was smooth for check in, and everyone was friendly. The car was in good shape, or at least so I thought. It wasn’t until after I returned the car, when I was blamed for damage to one of the tires that I am positive I did not cause. On top of ... read more
If I could give them 10 stars, I absolutely would! Our entire experience—from start to finish—was outstanding. The service was fast, smooth, and incredibly efficient. I’ve never encountered a more streamlined car rental process. Angel stood out as one of the best customer service representatives I’ve ever met. He was warm and reassuring, making sure our rental experience was as easy as possible. Thanks Sherman for the restaurant recommendations and the other service team!
Frequently asked questions about ACE Rent A Car
How is ACE Rent A Car rated?
ACE Rent A Car has a 4.2 star rating with 113 reviews.
When is ACE Rent A Car open?
ACE Rent A Car is closed now. It will open at 8:00 a.m.