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Ackerman Security

4.3
  • Security Systems
  • Norcross, GA
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About this business

Home ServicesSecurity Systems

For over 50 years, Ackerman Security Systems has been metro Atlanta’s largest and most respected Security Company. We offer comprehensive services to both residential and commercial customers. We've earned SDM and Integration Magazine's Top 100 Alarm Companies Award over a dozen times. Ackerman Security can install security products in your home like indoor video cameras, outdoor surveillance cameras, and video doorbells. Our services also include 24/7 alarm monitoring for burglary, fire, and medical services. We also can ... read more

Location details

3567 Parkway Ln Suite 250, Norcross, GA, 30092, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.33,912 reviews
5
2,986
4
295
3
45
2
41
1
545
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Gina Wilson's profile image
Gina Wilson 
2 years ago

I contracted with Ackerman Security on October 13, 2021, when a representative Allen came out and sold me a system to connect to sensors from my pre-existing system. He stated that I would be able to use my existing motion sensors and door sensors with the Ackerman system. Amongst the purchases that were made, I requested a new sensor for a new perimeter door and a simple keypad for the main level. When the technician arrived the next two weeks, he stated that he didn’t have the keypad that I requested because it was disco... read more

Brett Richards's profile image
Brett Richards 
4 months ago

Terrible customer service. Bought a house with this pre-installed and when i had issues and wanted to review having it disabled; they simply pass me on to ADT who said to call an electrician with no reference. 

Clifton McDonald's profile image
Clifton McDonald 
a year ago

On 9/2, I discussed my issue with a rep. The conclusion was to change the battery. I ordered and changed it. The system showed all green lights. I went out of town four 4 days and when I returned the system was down. I called Ackerman, waited for someone to pickup. 30 minutes later, someone did. On the phone with them for about an hour,. Rep said, he would transfer me to a tech. Phone went back to a dial tone. Frustrated, I called today. Waited 30 or more minutes to be acknowledged. Again trouble shoot for about an hour... read more

Marlene Varner's profile image
Marlene Varner 
7 months ago

The customer service is the worst. Their system is terrible. I went days without service because the battery died quite a few times, and I wasn’t able to arm the system. For the monthly fees I was paying, I definitely would NOT recommend. It took them about 3 weeks just to get me my yard sign after installation. I had to literally call and harassed them for them to give me my yard sign that I paid for. 

Toshiba Palmer's profile image
Toshiba Palmer 
a year ago

They used to be good. Fyi..they are in bankruptcy & have been bought by ADT and they now are forcing old customers to purchase new equipment. No incentives even though you purchased a full system from Ackerman before. I was quoted an equipment price of almost $3,000. Pay attention...there is also a hidden clause that says they can go up on the monthly service charge at any time if YOU don't dispute it in writing within 30 days. 

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Frequently asked questions about Ackerman Security

How is Ackerman Security rated?

Ackerman Security has a 4.3 star rating with 3,912 reviews. 

When is Ackerman Security open?

Ackerman Security is closed now. It will open tomorrow at 8:00 a.m.