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Acorn + Oak Property Management
- Property Management
- Durham, NC
About this business
Acorn + Oak Property Management is an independently owned and operated property management firm serving Durham, Chapel Hill, Raleigh + the surrounding areas. We provide home owners and real estate investors with full service, reliable rental management + assist house hunting tenants on their quest for the perfect home. Whatever your rental needs, we’re here to lend a helping hand.
Location details
506 N Mangum St STE 105, Durham, NC, 27701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service or Repair Issues Failure to communicate, execute, and hold landscape contractors accountable for inconsistent service. ******** ****** has ignored our communication about the inconsistent lawn service and has failed to hold the contractors responsible for inconsistent service. ******** ****** has failed to find a separate contractor who will provide adequate service to keep our rental lawn within scope of contract and within the rights of NC owners law to 'Enjoy the property whilst it is occupied'. Many attempts have... read more
Order Issues <p><b></b> Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.</p><div dir="auto">Hi ******* - I want to note that the business and I have come to an agreement this afternoon that works for both of us. Please go ahead and remove my complaint or mark it as closed when you have the chance.</div><div dir="auto"> </div><div dir="auto">Happy that I received some compensation for the terminated contracts.... read more
Order Issues I'm a landlord in ****** who signed a management agreement with Acorn + Oak effective 8/1/24. They agreed to prepare my property for marketing, market it, rent it out, and manage it. Near the end of October, I was informed they were no longer interested in marketing the property, because it suddenly no longer fit their preferences, and they were unilaterally terminating the management agreement effective 10/31/24. Only one of the two rental units in question were ever posted to the rental market, and neither pro... read more
Service or Repair Issues Im having issues with Acorn and Oak property Management and the owner of the unit I live in. Sense September 22, 2022 the unit stop working properly. I have inform the property manager *************************** about the issues sense the. And they havent fix the issue. The unit have no Heater/AC sense that time. I have send few email in regard the problem but no one seems to care about fixing the **** unit on my apartment. I am a father of 3 girls and we have pass the entire winter even when the te... read more
Service or Repair Issues It’s been over a month & a half without repairs to my uninhabitable apartment that I rent from them & refuse to repair it. I’m now homeless & still stuck in a lease with a company who refuses to respond to or repair anything. They have broken many laws & I am also contacting the local police, but this issue & the multiple unprofessional & illegal things this company does needed to be reported to y’all. I can send any evidence if need be.
Product Issues The company and broker have failed to return our security deposit checks within the 60 days legally required and well beyond the 30 days promised on their website (60 Days expired 9/29/2021). Company has shown drastic delays in communication and outright refusal to communicate via email for vast stretches of time. We've called the front office around ten times during this process and each time are told there is nothing they can do and we have to wait for the broker to respond. Problem is, the broker won't resp... read more
Product Issues We've been told that we are receiving $20.04 out of a $1,650 deposit for purported damages on a house that we left in fantastic condition. We requested before and after photos of purported damages and well as receipts or invoices from the contractor(s) who "fixed" these items but have not been shown anything. We've been charged for damages we did not commit or were already present when we moved in. They kept our deposit for 60 days after our lease had expired because they claimed they did not have invoices fro... read more
Frequently asked questions about Acorn + Oak Property Management
How is Acorn + Oak Property Management rated?
Acorn + Oak Property Management has a 4.5 star rating with 1,015 reviews.
When is Acorn + Oak Property Management open?
Acorn + Oak Property Management is closed now. It will open tomorrow at 10:00 a.m.