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Advance Financial
- Auto Loan Providers
- Bristol, TN
About this business
Location details
2131 Volunteer Pkwy, Bristol, TN, 37620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would like to recognize Matthew at Advanced Financial for providing exceptional customer service. From the moment we spoke, Matthew was incredibly patient and never made me feel rushed. He took the time to listen to my concerns and understand the difficult situation that my family and I are facing. His compassion, empathy, and genuine willingness to help made a stressful experience much easier. It’s rare to find representatives who truly care about the people they’re helping, but Matthew went above and beyond. Based on t... read more
I had the honor of being helped by Matthew from this location in regards to how the process to change your name in the system after a legal name change has been done. He was very polite, friendly, Professional, and intelligent when it came to answering my questions. He was also very welcoming and respectful by asking how my week has been, as well as not making me feel rushed unwanted to be talked to. We need more intuitive and kind gentleman like him working in customer service. Thank you again Michael for making me feel app... read more
This was my first time having to borrow money since my husband passed away , he always took care of finances. Today Matthew Jones Went above and beyond to help me this guy is great and his job. Thank you for have him as part of your team.
Great service from Stephen, Caleb, and Brianna. They were all so nice and I felt comfortable. Most places you feel judged but not here. 10/10 would recommend.
Madison was amazing, very patient, and very helpful in walking me through the process of applying for a flex loan. I prefer to work with Madison going forward. She gave me her direct contact number if I had any additional questions which gave me peace of mind knowing that I could always reach back out to her.