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4700 Southwest Admiral Way, Seattle, WA, 98116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
This is a marvelous place for your relative to live. This community is absolutely stunning. I truly do like all of the staff members that provide care for my loved one. They have activities like telling them the date, history on what happen in the past on this date to keep the residents with current events and memory games.
This review is for the memory care unit. I have little knowledge of assisted living. The good: Nice facility with some kind and dedicated staff. The bad: Consistently understaffed. This has impacts on services ranging from toileting to laundry to general cleanliness of the rooms. Further, they constantly inflate the amount charged, based on new services that they never perform. It’s a scam - once your loved one is in there you tend to be hesitant to move them, and big corporate Aegis knows this and takes advantage.
Business response:
Thank you for sharing your experience with us. Your concerns are deeply troubling and not reflective of the standards we aim to uphold. Families place an immense amount of trust in us, and it’s our responsibility to honor that trust with transparency and reliable care. We take these concerns very seriously, and I would appreciate the opportunity to talk about this more to better understand what happened and see how we can improve. Please feel free to reach out to me directly. -- Derrick Skinner, SVP of Operations, derrick.sk... read more
Aegis Living West Seattle has a 4.4 star rating with 28 reviews.
Aegis Living West Seattle is open now. It will close at 8:00 p.m.