Affordable Tow Truck

Tara Guillory 

on Google

2 years ago

These people are HIGHLY unprofessional and rude. The winch failed and the car rolled off the tow truck, crashed into the Mechanics toolbox then into a water pipe flooding the garage. The tow truck driver told us he’d been telling them the winch was bad, and instead of replacing it the just kept fixing it. They REFUSED to give insurance info repeatedly because their insurance would go up. Said they would pay cash. The person we had the unfortunate experience to deal with called us ignorant. His name is BRYAN BALLARD. He does ... read more

Callie Willcox 

on Google

7 years ago

Just had our car towed by Abraham. He was exceptionally nice and knew what he was doing. Our key was stuck in the ignition and he was able to jump our dead car and remove the key. After he got the car loaded up he told me, "She's off to the doctor now". He made me laugh even in a crappy situation. I would recommend this company and ask for Abraham! 

Veronica Garnett 

on Google

6 years ago

Horrible experience. Very unprofessional staff. My car was there 3 months for a motor job. Picked it up and it ran the same way as when I brought it there. Nothing was done that was supposed to be done. My husband and I were asked for extra Money to fix things that were not done. Oil wasn't changed, spark plugs weren't changed, hoses were loose along with a lot of other issues.... CORNELL is a liar and a fast talker, he's not to be trusted. Brian, whose the owner wouldn't talk to me, he was on the phone the whole ... read more

André Z 

on Google

5 years ago

One star only because I had to give one to write this review. They were dispatched by Ford Roadside assistance with an ETA of 2 hours. Got a text after two hours stating it would be 50 more minutes. I called and spoke to someone while I was waiting and was told the first tow truck broke down hence them having to dispatch another and the additional ETA time. After waiting 3 1/2 hours, now back on the phone with Ford Roadside and they are sending a new company out!! Don’t waste your time or money with “Tru” Automotive. 

Alfonso Holmes 

on Google

5 years ago

By far the worst customer service i have ever experienced. After calling road side service through my insurance, the tow driver insisted storing my vehicle due to the dealership being closed (which i believed to be a ploy to make extra money from the tow order)...for a week and 3 days the tow driver, BRIAN, was not available and refused to answer or return phone calls (voice mailbox remained full) when contact attempts were made by myself and insurance adjuster. After making several phone calls and having to drive to the bu... read more