Troy was great. Explained everything fully. Very professional. Great response to initial request.
These guys are the greatest! Honest, reliable, knowledgeable, competent. In our case, they went above and beyond the call of duty. When the part to our damaged AC unit didn't come from Rheem for weeks despite several calls from Craig at this company, he helped facilitate our receiving an entirely new unit instead - for no extra cost. We will stick with them for as long as we live in this area!
These guys are the greatest! Honest, reliable, knowledgeable, competent. And in our case, they went above and beyond the call of duty. When the part for our damaged AC unit did not come from Rheem for weeks, despite Craig from this company calling repeatedly, he helped facilitate our receiving an entirely new unit, for no more cost (in fact less, for installation) than the part would have been. We will stay with this company for as long as we live in this area!
Ruth A. and Ken W.
I have worked with this company for over 30 years and have never been disappointed. They are competent and responsive. Everyone on the team is friendly and professional.
Business response:
We appreciate your loyalty over the past 3 decades. We're here 24/7 as always and we appreciate your feedback.
Thank you
Kevin ***** president and owner
I've had a mtce contract with these folks for 23 1/2 years. They never fail to do a good job and they always come when they say they're going to. Yesterday's tech was Dusty and he was great!!
Business response:
Fantastic! Thank you for your feedback. I'll pass ** your comments to the service tech as well as our staff. We're here for you 24/7 365.
As always we appreciate your business.
Kevin *****
president/owner
Courtesy and professionalism coupled with timely and successful results. They pay attention to detail and are extremely knowledgeable in their work requirements.
Highly professional and courteous. Response time was almost instant. I called approx. 8 AM. My A/C was fixed by 10 AM. Will recommend this business to all my friends and neighbors and continue to do business with them in the future. So refreshing to find a customer oriented business these days. A shout out to Dusty. You did a great job and it was a pleasure meeting you.
Business response:
We're so happy we were able to serve you and I appreciate your review and feedback . I'll pass the information on with Dusty and our team members.
Kevin ***** owner/president
Great service! Prompt service. We were cool again within an hour!!
Great Service, Travis was very very knowledgeable. Would recommend this company and tech to anyone. Very capable. Gave me an estimate on a new heat pump and air handling unit which I thought was reasonable. Answered all questions. Very pleased
Recommended
