We called after 9 tonight which is a Sunday! It is now at 11:45 p.m. and I'm going to bed in a cool house because they came and fixed it already! Travis the technician was friendly and quick! Thank you!
Business response:
We are so glad you were able to sleep comfortably! Thank you for trusting our team with your repairs.
Prompt professional service.
Would highly recommend. Thank you.
Business response:
Thank you for choosing us and look forward hearing from you again when the need arises. We appreciate your business and your feedback.
Kevin ***
president/owner
Very professional and polite. Good communication on the evaluation and got the job done in a timely manner.
Business response:
I appreciate taking the time giving us feedback on your recent service. I'll pass on your review with our staff and your experience with our company. You're business is much appreciated and will be available to serve you in the future.
Kevin *** president/owner since1983
This is the second time Luiz has serviced our AC systems. He is professional, courteous, and knowledgeable. In the future I will request that he perform our annual AC maintenance check-ups. Thanks Luiz!
Business response:
We are pleased to hear you were happy with your service from Luiz, and we look forward to performing your maintenance check-ups in the future!
Travis was courteous, knowledgeable conscientious and proficient.
Business response:
Thank you so much for taking the time to share your recent feedback. We appreciate your business and will always be there for you backed with 100% satisfaction guaranteed 24/7.
Kevin ***
president/owner since 1983
The tech was very professional and kind. He went over the maintenance and findings very thoroughly.
Business response:
Thank you so much for your feedback and review. It's a pleasure to serve and we always offer 100% satisfaction guaranteed 24/7 365.
Kevin *****
president/owner 35 years
The tech was very professional and kind. He went over the maintenance and findings very thoroughly.
Business response:
Thank you so much for your feedback and review. It's a pleasure to serve and we always offer 100% satisfaction guaranteed 24/7 365.
Kevin ***
president/owner 35 years
Had an early Sunday morning AC issue. Troy explained and walked me through step by step on diagnosing the problem. Great professional service.
Business response:
Thank you Brett for your recent feedback on Troy and Air Conditioning And Heating Inc. We appreciate your business and always strive for 100 % satisfaction always day or night 24/7. I'll pass on your review and feedback to Troy and our team members. We are honored to serve.
Kevin ***
president/owner (35 years)
Great customer service. Luiz is always on time, does a thorough inspection and patient with explaining how everything is working or not working.
Business response:
Thank you for the kind words about Luiz! We will be sure to share your review with him.
