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Air Design Air Conditioning & Heating

3.5
  • Heating & Air Conditioning/HVAC
  • Conyers, GA

About this business

ContractorsHeating & Air Conditioning/HVAC

Location details

1920 Jessie Ct NW, Conyers, GA, 30012, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.594 reviews
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Anthony Bryant's profile image
Anthony Bryant 
2 months ago

Air Design Air Conditioning & Heating, which is a company with horrible reviews, and their service is even worse! AHS my home warranty company is a very good company, and I have been with them for years. But this last service call had me contemplating canceling their services. Air Design Air Conditioning & Heating came in and misdiagnosed the issue, trying to get me to pay more money. Air Design Air Conditioning & Heating is the worst company I have ever dealt with. They came 3 times last week with only a vacuum cleaner... read more

Kelina Willis's profile image
Kelina Willis 
2 months ago

Absolutely the worst service I have ever dealt with. Air Design repeatedly failed to repair my AC over the course of months, leaving me without cooling during dangerously hot summer temperatures. One of their technicians was asked to leave due to inappropriate behavior inside my home. Despite this serious issue, no manager ever called me back even after multiple requests. They miss appointment windows, do not communicate, and never follow up as promised. Their call wait times are over an hour and when you finally speak to s... read more

Jamie LeBlanc's profile image
Jamie LeBlanc 
2 months ago

Unprofessional. We used this company thru our home warranty. They came out on a Wednesday and found 2 issues. They were able to correct one but didn't have the parts for the other. Thursday morning we scheduled for them to come with the part on Friday, during this call they reviewed the techs notes and never mentioned a 3rd issue. Friday no one showed up with no explanation. We could not reach the office due to their office hours so we had to wait for Monday. We speak to them on Monday, they apologized for the issue and sche... read more

Anastasia Reed's profile image
Anastasia Reed 
2 months ago

Worst company EVER run do not walk from this company. Customer service is awful we’ve been two weeks without a/c during this unprecedented heatwave, First American home warranty sent this company out they came out quickly and said the outside unit was broken and needed replacement. so instead of replacing it they decided to fix it, and it’s been over a week waiting on parts to add insult to injury the technician left the inside unit on and stated it would blow cool air through the house within 10 minutes the inside temperatu... read more

John Gingras's profile image
John Gingras 
a month ago

The technician came when scheduled, I was called 30 minutes before his arrival, he went right to work, diagnosed the issue and had it resolved in just a few minutes. He was polite, knowledgeable and friendly. I am very pleased with the experience. 

Frequently asked questions about Air Design Air Conditioning & Heating

How is Air Design Air Conditioning & Heating rated?

Air Design Air Conditioning & Heating has a 3.5 star rating with 94 reviews. 

When is Air Design Air Conditioning & Heating open?

Air Design Air Conditioning & Heating is closed now. It will open tomorrow at 8:00 a.m.