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Akel's Carpet One Floor & Home
- Carpeting
- Conway, AR
About this business
In 1987, our flooring business opened its doors thanks to an idea from a family reunion in San Francisco. With family members who knew about the Carpet One cooperative, it wasn’t long before we joined the Carpet One family in 1994, starting with one store in Sherwood, Arkansas. Not long after that, in 1994, we opened another Carpet One store. Since then, we have expanded to twenty-three locations in eight different states, with Little Rock, AR, as the home headquarters. Being a part of the Carpet One cooperative has allowed ... read more
Location details
1008 East Oak, Suite 103, Conway, AR, 72032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Our family is very happy with the COREtec Plus vinyl plank flooring we purchased following a water loss. We chose a pattern, Antique Marble, that was in stock. Only the trim pieces had to be ordered; those arrived promptly. The installers were on time, courteous, professional and quick. Staffing issues were the only complication. This resulted in the local store, where we shopped on a Saturday, being closed for several days the next week. No one was there to answer phone calls. No answering machine. No call forwarding. Plus... read more
Very poor customer service. We selected Akel's because we needed to replace the flooring in my dad's house in a hurry, and Akel's told us they had the materials in stock and could install within a week. About a week and a half later, they finally came out and began installing the wrong material. The installer had brought two different colors of vinyl flooring and was oblivious to it until my dad pointed it out. It then took several more days for Akel's to order the product they told us they had in stock in the beginning.... read more
My mom used Akel's Carpet One Floor & Home in Sherwood. They offered Mom a better price and promised great service. However once she bought the flooring and they put down, they didn't want anything more to do with her. In last than a year Mom's flooring started to buckle, and not just a little. It was bad. I looked at it and it appeared that they didn't leave a 1/4 gap from the wall for expansion. The Manager told Mom that they didn't have to leave a 1/4 gap, however the instructions said otherwise. The Manager did come ove... read more
We bought the cabinets for our kitchen from Akel’s and absolutely love them. The installers were efficient and thorough. Would highly recommend them and they saved us a lot of money too.
CARPET ONE IN CONWAY GETS FIVE STARS + FROM US. HALEY IS THE NICEST, MOST PROFESSIONAL, AND HELPFUL PERSON AND SHOULD BE COMMENDED FOR A JOB WELL DONE. GLENN, OUR INSTALLER IS AN ARTIST! HE INSTALLED OUR NEW TILE FLOORING AND SPENT EXTRA TIME TO MAKE IT PERFECT. IT'S MORE LIKE A WORK OF ART THAN A FLOOR! THANK YOU HALEY AND GLEN. JENNIFER & LOREN SILVA
Frequently asked questions about Akel's Carpet One Floor & Home
How is Akel's Carpet One Floor & Home rated?
Akel's Carpet One Floor & Home has a 4.7 star rating with 9 reviews.
When is Akel's Carpet One Floor & Home open?
Akel's Carpet One Floor & Home is closed now. It will open at 9:00 a.m.