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Alec Jones of Mutual of Omaha Mortgage
- Mortgage Lenders
- Independence, OH
About this business
Location details
5800 Lombardo Ctr, Suite 200, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
was a smooth and was accomplished in a timely manner,
Business response:
I'm really pleased to know that everything went smoothly and was completed in a timely manner for you, Anna. Ensuring a seamless process is always my goal. If you ever have any more questions or need assistance in the future, feel free to contact me directly. Thank you for the kind words!
Verified by Mutual of Omaha Mortgage
Be clear on the type of tax document of your taxes you need. IRS or your recent tax form from your accountant.
Business response:
I appreciate you bringing this up, Melvin. Tax documents can sometimes be confusing, so it’s important to know whether you need the IRS version or the one from your accountant. If you need further clarification or assistance on this matter, feel free to reach out to me directly. I'm here to help ensure everything is sorted out smoothly for you.
Verified by Mutual of Omaha Mortgage
It was a very smooth transaction. The entire team was professional and friendly. When I had a question, they explained it so that it was easily understood.
Business response:
I'm thrilled to hear that your transaction went smoothly and that you found our team professional and friendly. It was a pleasure assisting you, and I'm glad we could provide clear explanations for your questions. Thank you for your positive feedback.
Verified by Mutual of Omaha Mortgage
Very smooth experience but still waiting for my cash back no response yet.
Business response:
I'm glad to hear that your experience was smooth, Michael. I apologize for the delay in your cash back response. Please reach out to me directly so I can assist you further with this matter.
Verified by Mutual of Omaha Mortgage
The ease and people to work
Business response:
I'm glad to hear that you found the process easy and enjoyable. It was a pleasure working with you, and I appreciate your feedback. If there is anything more I can assist with, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
I was kept in the loop through the entire process.
Business response:
I'm glad to hear that you felt well-informed throughout the process. Keeping our clients updated is a priority, and it was a pleasure working with you. Thank you for your feedback, Kathy!
Verified by Mutual of Omaha Mortgage
Provided assistance when completing paperwork. Answered our questions. Sent text messages and emails on matters of importance and requiring our attention. Friendly and knowledgeable.
Business response:
I'm thrilled to hear that I could assist you effectively with your paperwork and provide the necessary information through texts and emails. It's great to know that my friendly and knowledgeable approach met your expectations. Thank you for your positive feedback!
Verified by Mutual of Omaha Mortgage
Very knowledgeable and explains everything
Business response:
I'm glad to hear that you found my explanations clear and helpful. It was a pleasure assisting you with your mortgage needs. Thank you for your positive feedback.
Verified by Mutual of Omaha Mortgage
Alec and his team were calm, patient, and available when it came to dealing with a very complex situation -- one that demanded all their experience and professionalism. I would recommend them to anyone looking to refinance.
Business response:
Thank you so much for your kind words, Beverly. It was a pleasure working with you through the refinancing process. I'm glad we could assist you in navigating such a complex situation and that our efforts met your expectations. Your recommendation means a lot to us. If you ever need anything in the future, feel free to reach out.
Frequently asked questions about Alec Jones of Mutual of Omaha Mortgage
How is Alec Jones of Mutual of Omaha Mortgage rated?
Alec Jones of Mutual of Omaha Mortgage has a 4.8 star rating with 9 reviews.
When is Alec Jones of Mutual of Omaha Mortgage open?
Alec Jones of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.