Alert 360 Home & Business Security Los Angeles

Ruth Binder 

on Google

2 months ago

My laser system started having problems. I called customer service and they rebooted the system. That worked for a while. When I started having additional issues, they sent over a representative to inspect the system. It turned out that the issues were caused by overgrown plants. The representative was very helpful. He took me around my property and helped me identify and correct the issues that I had. I found that the people that I dealt with in this company are very professional and they care about satisfying their custome... read more

Frances Keith 

on Google

a week ago

Our technician Felipe was able to remedy the problem we were having due to low service in our area. Very helpful and thorough 

Monica Scott 

on Google

3 months ago

Many companies are beginning to use AI. We think in your case you should find a way to Clone employees like Phillipe. He is very personable, knowledgeable, and easy to talk to. He got to our issue with the key pad quickly and took time to educate us on how to understand the messages in the system. Excellent employee. 

wjfish3 

on Google

3 months ago

I have a large wireless security system that occasionally needs a professional technician to fix a problem. I called 360 for help on a problem that I couldn’t diagnose or fix. The technician that came was Scott and he was friendly and proved to be an outstanding technician. He was able to rapidly diagnose the issue and make the necessary repairs and adjustments quickly. Having a large house I deal with various technicians from time to time but few of them are as qualified and professional as Scott from 360. 

marie lofton 

on Google

3 months ago

Chris did a great job. He studied the motion sensors and took care of the problems. He tested to see if they were working properly after he fixed them. He answered questions I had. Very friendly and professional.