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ALIYA of Homewood

3.3
  • Homewood, IL

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Location details

940 Maple Ave, Homewood, IL, 60430, United States

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3.392 reviews
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Helen H.'s profile image
Helen H. 
a month ago

I understand how difficult it is to not only to hire but retain staff at facilities such as Aliya. My mother has been in 4 different facilities because of age based issues. Alina is by far the best of the bunch. While it was sometimes hard for her to get the attention of junior staff for such things as changing diapers, getting more water or helping her open things, senior staff was more than competent providing support and reassurance. I thank them for this. I also found junior staff was mediocre at relaying messages to nur... read more

Business response:

Hi, Helen. We appreciate the kind words and are glad we could provide you with a positive experience! 

Candi K.'s profile image
Candi K. 
3 months ago

I want to sincerely thank Ms. K, Social Worker at Aliya of Homewood , for the exceptional support she provided during my mother’s stay and discharge from the facility. She went above and beyond to ensure everything was handled smoothly, professionally, and with genuine compassion during a stressful time caring for the matriarch of our family. Ms. K was not only highly knowledgeable and efficient, but also kind, patient, and reassuring every step of the way. She made us feel heard, supported, and confident that my mother was ... read more

Business response:

Hi, Candi. Your feedback is highly appreciated. Thank you for the review! 

Jean P.'s profile image
Jean P. 
9 months ago

I suggest only letting a loved one go here if you can spend a lot of time with them and stay on top of what goes on. Critical medication was not always taken, staff rarely answered the phone, antipsychotics that were not appropriate were given before a UTI test (that was positive) was performed, and a nurse rudely prevented a soiled bedding change for hours despite other employees being willing and able to do it. Little concern was given to speech and energy decline, and blood glucose was not checked despite being the first ... read more

Business response:

We apologize for these serious care concerns. Your feedback is invaluable to us. Please contact us at (708) 799-0244 to discuss immediately. 

Frequently asked questions about ALIYA of Homewood

How is ALIYA of Homewood rated?

ALIYA of Homewood has a 3.3 star rating with 92 reviews. 

When is ALIYA of Homewood open?

ALIYA of Homewood is open now. It is open 24/7.