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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
"I want to share with you an email I recently sent to SquareTrade: Good morning Paloma. I feel a bit too old for selfies, and Twitter is not my thing. Instead, I am sending you this email to thank you for your help resolving my laptop warranty problems. I received both the gift card and the check, and as Squaretrade's promotion says, I am truly Good Again. When I first encountered my laptop problem (meaning I spilled a glass of water on it) I was initially impressed with Squaretrade's warranty repair service. I expected hass... read more
"Customer Service is "everything." It is more important than price. And, it makes me a repeat customer. Square Trade provided excellent service on both counts. I had a warranty on a Roku device. It quit working one day and I called Square Trade up. Their response to my problem was extraordinary in that they resolved my issue in very quick order. No arguments or negotiation needed. They initially approved my claim and gave final approval once they received my device. Shipping was even at their expense. The entire experience w... read more
"I spoke with Tyson regarding my claim. He was very helpful and the process was very quick and simple. All my experiences with SquareTrade have gone smoothly and I will continue to do business with them. "
"My son decided his tablet needed a bath. I was able to start the claim process on a Sunday evening. I received an email & shipping label Monday. I received updates on my claim throughout the process. My product could not be repaired so SquareTrade gave me several options to replace it. My Amazon gift card was sent within 24 hours. Service was fast & effecient. Resolution took less than 3 days. Great service!"
"I usually never get extended warrenties. But I decided to get one from square trade because it was cheap and seemed pretty good. I dropped my brand new Note 4 the next day after I got it and it cracked the screen. I sent it in for repair and I had it back like new in less than a week. Pretty good service! I super happy I got square trade, or else I would have a useless note 4. A great service if you ask me! I even bought the 3 year for my wife's new iPhone 6 plus. The people on the phone were extremely nice and we're easy t... read more
"I bought a 2 year warranty on Samsung Galaxy S4 last year, thinking I would never use it, having never dropped my phones before, well the inevitable happened, and on concrete. Even with a rubberized bumber, the chassis warped, the screen cracked, and the back plate cracked. I entered a claim online with squaretrade.com and within 24 hours, i was approved, with a prepaid shipping label. I was notified of the status often via email. Once my phone was in their hands, they had it fixed and shipped back to me in less than 48 hou... read more
"I bought the square trade warranty when I purchased by iPad in 2012. I was extremely happy that it was a 3 yr warranty and not just a standard 2 yr warranty. When I called SquareTrade they were pleasant and had a very easy process. I had 2 options. I was happy with both options . I choose to bring my iPad to the Apple Store for repair. I received a new iPad just like the one I brought in for repair. I paid the repair fee and was reimbursed within 7-10 days as stated on the phone when I called about the needed repair. I am v... read more
"My experience wish ST was absolutely phenomenal! I went in hoping for the best but expecting a hassle. I was so surprised at how easy it was! I called and talked to a CS rep and he was great. It was fast and easy. I will always have ST for all my devices! I wonder if they do car insurance???"
"I purchased a warranty for a gift I purchased last November, 2013. The item broke so I got in touch with Squaretrade. The individuals I dealt with were very professional and helpful. They sent me a shipping label to return the defective product and reimbursed me via check within the timeframe that they stated. I would recommend Square Trade Protection Plans to anyone."
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 28,646 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.