This profile has been claimed by the business owner or representative.
Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
"Square Trade did exactly what they promised. Once the problem was reported to them they processed my claim within hours, and it was all completed within several days with a complete refund. I can't remember ever having a more pleasant experience with any warranty I have ever had in the past, and that has included many... Thanks Square Trade, I am very satisfied with your service and would highly recommend you to all my family and friends. neil"
"I was very impressed with how quickly the process went in claiming my warranty. It was a good value, and SquareTrade honestly puts customers first. Truly a very positive experience!"
"Squaretrade.com is awesome. We have a ton of warranties with them. We have had a couple of items, that we had to use their warranty..they have come through with flying colors. They are extremely prompt and take care of your needs! Way to go!"
"Simple, fast, and excellent service!!!!"
"OUTSTANDING Service! I typically do not buy extended warranties, but because of the incredible price, it made sense for my refurbished Blackberry. Thankfully I chose SquareTrade because I needed to use it and they quickly paid out on my claim and were VERY helpful -- rare in today's environment. I immediately replaced my phone AND bought another SqureTrade warranty. I've already started telling my friends and family - you have a satisfied customer for life!"
"Very fast service. Would recommend Square Trade to everyone. No questions asked when my hard drive crashed on my computer bought on ebay 10 months ago. Had a full refund in 2 days. Best $15 ever spent. Will purchase square trade warranty on all new and used electronics purchased from now on. A+++++++++++"
"These guys were great, and worked with me to refund my money! Would definitely do business with again."
"Square trade is a awesome. Excellent customer service at a very reasonable price. Always less than half the cost of department store warranties without any of the hassles. It is great to do business with a company that does what they say they will do. Thanks Danny R."
"I am currently in the process of resolving a claim, and this process has been less than great. At first everything was going smoothly, Squaretrade was responsive at first, and it sounded like my issue was going to be resolved in a matter of days. A few days went by and I received a call from a gentleman saying that my claim was denied and cancelled my warranty. I was shocked, he referred to the terms and conditions, after I got off the phone with him, I reviewed the terms and conditions again, I did not see the part he was ... read more
Business response:
“Hi bradless: Sorry to hear about your frustrations. We pride ourselves on excellent customer service so when we hear about situations like this, we try to learn from them and do our best to make them right. If you wouldn't mind sending an email to our Customer Experience Manager, Kord (kordhelps@squaretrade.com), he'll work with you to make sure you're satisfied with SquareTrade's service again. I hope we can do better next time. In the mean time, a member of our Warranty Specialist team should have already contacted you wi... read more
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 28,636 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.