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American Comfort Heating and Cooling
- Winder, GA
About this business
Location details
278 Nunnally Road, Winder, GA, 30680, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
RecommendedResponsive and professional. John Morgan was efficient and personable. He had the part needed on his truck and repaired our AC is record time! I can’t remember the last time any repair/service person had the needed part ready and available. 😊
Business response:
You've made our day, Christine! We're thrilled to hear that John delivered such quick, efficient, and personable service—having the right part on hand truly makes all the difference, and John takes pride in being prepared to get the job done right the first time. We’ll be sure to pass along your compliments to him. Thanks again for choosing American Comfort Heating and Cooling, and we’re here anytime you need assistance!
RecommendedThe technician Ricky was on time and very friendly. He checked my Heatpump and diagnosed the issue. He was thorough and very helpful. The tools he uses are high tech.
Business response:
Thank you for your wonderful feedback, Tony! We’re delighted to hear that Ricky’s punctuality, friendliness, and thoroughness made such a great impression. It’s great to know his expertise—and the high-tech tools he uses—helped accurately diagnose your heat pump issue. We truly appreciate you sharing your experience and look forward to assisting you again whenever you need! Thank you from all of us at American Comfort Heating and Cooling.
Horrible service, execution and communication. This company admits to using cheap parts from 3rd rate budget brands that fail in less than 2 years, then want to quote over $2K for labor just to fix it. They'll tell you the part is available then weeks pass and no communication whatsoever. Then when yoy call them they say they need time to find where it's at along the process, only to have to call them up another week later and they can only say they have no idea where any part is or could be coming. Terrible service and work... read more
Business response:
Hello LaRae, Thank you for your feedback. We’re genuinely sorry that your experience has been frustrating and disappointing — that’s never the experience we want for our customers. To clarify, the part needed for your repair is currently on backorder from the manufacturer, which unfortunately is beyond our control. We understand how aggravating this is, especially when you’re relying on the equipment to work as it should. While we’ve done our best to communicate the delay and provide updates along the way, we regret that t... read more
Frequently asked questions about American Comfort Heating and Cooling
How is American Comfort Heating and Cooling rated?
American Comfort Heating and Cooling has a 4.8 star rating with 482 reviews.
When is American Comfort Heating and Cooling open?
American Comfort Heating and Cooling is closed now. It will open tomorrow at 8:00 a.m.