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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good service, sometimes slow in getting replacement appliances.
Business response:
Your feedback is greatly appreciated.
They need to get better contractors in our area. It has been taking them up to a month to complete a job or even start the job.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
I was disappointed the second upstairs fan wasn’t replaced. Yes it works……kind of. It wobbles a lot when it’s turned on. So annoying.
Business response:
Hi Karen, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Professional, fixed the problem,thorough,caring
Business response:
Thanks for sharing your positive feedback.
I have had several service calls for various appliances and always had good service from the providers.
Business response:
HiCyndi, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
Rekey service was swift and professional
Business response:
Hi Sallie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Outstanding Service, they were on time and did all of the work, in a professional manner. They completed all of the work in a very short time. They ensured that all of the work was done to my satisfaction.
Business response:
Your feedback is greatly appreciated.
It’s a hit or miss. Sometimes, AHS is fast and other times they are slow. One time they denied wrongfully my service request. My refrigerator door rubber seal is broken and leaking air, and they said it’s not covered by the contract. I pointed out in the contract it covers all parts and components of a refrigerator. AHS said a rubber seal is not a part or a component (!?!?) the only choice left to use mediation but it would take too much time of mine.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Problem resolution, timeliness, professionalism
Business response:
Thanks for letting us know everything is working out for you!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,900 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.