American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,106 reviews
Terril A. Nell's profile image
Terril A. Nell 
2 years ago

All I had to do was call. They found the repairman to send out to fix my fridge. 

Business response:

Your feedback is greatly appreciated. 

Biana Arentz's profile image
Biana Arentz 
2 years ago

Quick to respond to our needs. Follow up to ensure we are being taken care. 

Business response:

Hi Biana, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frank's profile image
2 years ago

Because majority of the time you speak to someone they outsourced from another country and it's hard for representatives to understand the exact nature of your problems. Far the most part, it's been good experience overall with the rest of the service 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Ron bass's profile image
2 years ago

Repair process is slow, prices keep going up with less service, considering canceling 

Bob Canfield's profile image
Bob Canfield 
2 years ago

Stand behind their warranty promises. Always quick to assign work request to a cotranctor for item to be promptly evaluated and properly worked on. 

Business response:

Your feedback is greatly appreciated. 

Yvonna akhuri's profile image
Yvonna akhuri 
2 years ago

Didn't have to spend a lot of time scheduling. Found a nice and intelligent contractor to repair the air conditioner. 

Business response:

We're glad to hear your experience went well. 

Theresa kogel's profile image
Theresa kogel 
2 years ago

Because they have a good customer service with compassion to help you get the problem solved 

Business response:

Hi Theresa, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

John Pszoniak's profile image
John Pszoniak 
2 years ago

Service was quick to reply and then professionally preformed. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

JOHN's profile image
2 years ago

Very nice and professional. Caring and concerned for me. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,106 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.