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AmeriGas Propane

1.2

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Location details

500 North Gulph Rd, King of Prussia, PA, 19406, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
1.2195 reviews
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Jim Phillips's profile image
Jim Phillips 
a month ago

Terrible customer service. Had them fill my tank in May and payed a predetermined amount. Filled a few days after request. Did not leave a receipt after filling. Now, late July , I receive a call from them telling me that I have a balance of $159. Asked why, they said it was for tank rental. I own my tank and was confirmed at order time. Then changed to a RECHARGE. Transferred to customer service. After 45 minutes on hold , a customer service Franklin tell me now that they filled more than requested. Thi... read more

Mark Mariani's profile image
Mark Mariani 
a month ago

Where do I begin with this company (AmeriGas). There’s so much to say, and none of it is positive. I am writing to formally file a complaint regarding the abysmal service, gross incompetence, and fraudulent billing practices we have experienced with AmeriGas. My wife and I were left without service in our home for five full days while waiting for return phone calls that never came. When we attempted to resolve this, we endured wait times exceeding 40 minutes—happening multiple times—only to be disconnected or left so frus... read more

Jonathan Berry's profile image
Jonathan Berry 
2 months ago

This is such an awful company. NEVER do business with them. Customer Service is almost impossible to reach. You may get your gas delivery; you may not. What's for sure is you will get your delivery on their schedule, not on yours. Their contract lists a clause saying that by your acceptance of their gas, they have total control over your property while their tank sits there including fees for installation and SUBSTANTIAL FEES for disconnect. Looks like their home office has exactly the same rating as my local shop. 1 Star.... read more

Dennis Berkey's profile image
Dennis Berkey 
4 months ago

DO NOT CONSIDER THIS COMPANY, absolutely worthless. I feel like a prisoner to this company. Purchased a home with an Amerigas Tank and now paying $135 yearly rental. This tank has been at this home for 20 plus years to my knowledge. The Amerigas delivery person said he will not fill tank, too old and dangerous. Okay, replace it but told by customer services we have no tanks and manager will call you. Told this 2 or 3 times, NO CALLS from anyone. What can I do, they will not fill tank and they will not replace with new... read more

D G (ConsumerGuru)'s profile image
D G (ConsumerGuru) 
6 months ago

my advice: DECEPTIVE – stay away because in the end, you will not save any money here. this is a large company that has progressively bought out smaller suppliers across the US. Unfortunately its business model, as evidenced from these many reviews and two of my own experiences (one in Philadelphia and one in another state) appears to focus on low price initial marketing that is quickly either switched or dwarfed by many add-on costs. In the end, you may pay a low initial price and get promises but they appear to deceive yo... read more

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1.2 star rating with 195 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open at 8:00 a.m.