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AmeriGas Propane

1.2

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Location details

500 North Gulph Rd, King of Prussia, PA, 19406, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
1.2192 reviews
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Jim Phillips's profile image
Jim Phillips 
2 weeks ago

Terrible customer service. Had them fill my tank in May and payed a predetermined amount. Filled a few days after request. Did not leave a receipt after filling. Now, late July , I receive a call from them telling me that I have a balance of $159. Asked why, they said it was for tank rental. I own my tank and was confirmed at order time. Then changed to a RECHARGE. Transferred to customer service. After 45 minutes on hold , a customer service Franklin tell me now that they filled more than requested. Thi... read more

Jonathan Berry's profile image
Jonathan Berry 
a month ago

This is such an awful company. NEVER do business with them. Customer Service is almost impossible to reach. You may get your gas delivery; you may not. What's for sure is you will get your delivery on their schedule, not on yours. Their contract lists a clause saying that by your acceptance of their gas, they have total control over your property while their tank sits there including fees for installation and SUBSTANTIAL FEES for disconnect. Looks like their home office has exactly the same rating as my local shop. 1 Star.... read more

D G (ConsumerGuru)'s profile image
D G (ConsumerGuru) 
4 months ago

my advice: DECEPTIVE – stay away because in the end, you will not save any money here. this is a large company that has progressively bought out smaller suppliers across the US. Unfortunately its business model, as evidenced from these many reviews and two of my own experiences (one in Philadelphia and one in another state) appears to focus on low price initial marketing that is quickly either switched or dwarfed by many add-on costs. In the end, you may pay a low initial price and get promises but they appear to deceive yo... read more

Absolute Asphalt's profile image
Absolute Asphalt 
4 months ago

Ameri gas is horrible, I called them to tell them not to deliver propane because I am switching to electric heating and hot water, and electric kitchen range. I told the person I will call them when I have my new appliances installed so they can remove there tank. This was 3 weeks ago. Today I come home and there are ruts in my yard and my tank is missing. I have no propane to run my appliances the electrician isn't coming till the 13 of this month and today is April 6th so I now have no hot water, no heat and no kitchen r... read more

Tara's profile image
Tara 
6 months ago

As a new customer, I am NOT liking the experience thus far and I now see why they have a 1.2 rating! The customer service overall is TERRIBLE! I signed up as a new customer on January 14th and scheduled my delivery and was given a time frame between the 15th and 19th which is today. I was told I would receive a call a day before the delivery, which I haven't received, mind you of the delivery time frame and they arent open on the weekend. I've called a total of 3x today trying to make sure our paid propane is delivered give... read more

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1.2 star rating with 192 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open at 7:00 a.m.