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AmeriGas Propane
- Propane
- Lewiston, ME
About this business
Location details
45 Riverside St, Lewiston, ME, 04240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I have never experienced less helpful customer service. We were charged $300 to fix an emergency gas leak, which is a ridiculous price, as well as a $119 dispatch fee. It took Amerigas over 2 weeks and multiple phone calls to finally tell us the leak was at our generator and not on their equipment, which was why we were being charged that amount. Technicians themselves are nice but they never told us how much we would be charged.
Money grab company. The fees are outrageous and getting to be unaffordable. Rental fee is over $200 there’s another $99 annual fee too. It’ll cost upwards of $1000 to terminate our contract. We have our own tank and plan to use that instead of dealing with a big corporation. We’d rather support and give our business to a local company. Do your homework before you lock in with this type of greedy co.
Amerigas showed up and filled my tanks while I was at work. Get a call from my wife that the furnace stopped blowing hot air shortly after the delivery. Ran the traditional diagnostics. Had her start and restart the furnace still didn’t work. Called AmeriGas customer service since I suspected it was due to a delivery issue. Customer service told me I had to wait 3 days to hear back….. it was 12 degrees outside. After multiple attempts to get a ln Amerigas service technician out to see what was going on with the tanks i final... read more
First time customer. Had a delivery appointment. Never showed,never called. Had to call myself to find out the issue. Amerigas made another delivery appointment. Showed on the last day. If driver hadn't shown, I would have run out. The propane runs my furnace, hot water, dryer and stove.
Difficult to understand customer service agents. Pre-buy order was messed up as a result. Also not pleased that the company changed their policy by significantly increasing the amount of gallons I need to purchase every year in order to not get charged a tank fee for my 1000 gallon underground tank.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 2.7 star rating with 213 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 8:00 p.m.