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AmeriGas Propane

3.4

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Location details

115 Sunrise Dr, Branson, MO, 65616, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
3.4224 reviews
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JoEllen Adams's profile image
JoEllen Adams 
5 months ago

This company does not even deserve one star. After trying to order our propane, they tell us that there is a block on the account and to call back in 24 hours and the block will be lifted. I have no idea why there was a block, we always paid before we had delivery. We waited for three days because it was the weekend, then they tell us the hold is still there so call us again in 72 hours. So here we are today! There is $400 on our account and the representative is saying that they will need to do a credit check for oh wait... read more

Ursula Givens's profile image
Ursula Givens 
2 months ago

DON'T CHOOSE AMERIGAS. I have been (won't be soon) a customer for 15+ years, but they DO NOT care about their customers, or their loyalty to their company. Recently, I sent several emails regarding being charged for services Amerigas DID NOT provide (because talking to anyone on the phone is impossible, even when you do get through, you can't understand what they are saying), I am unable to get any response or communication back regarding this issue, but they have no problem sending me an OUTRAGEOUS bill in the mail. Ameriga... read more

Robyn Hurst (Vessels of Clay Yoga)'s profile image
Robyn Hurst (Vessels of Clay Yoga) 
5 months ago

I've been trying to get on the phone with an actual person for MONTHS. I keep getting the automated system, even after receiving a voice mail or being sent an email saying, "please try this number" or "please reply to this email"... I then get the same run around. The online billing activity is not intuitive. It should be a simple credit and debit situation, but I think it's deliberately obtuse. all I want to do is get on the phone with a real person in real time and have them go with me line by line to explain how they just... read more

Zoe Oneal's profile image
Zoe Oneal 
a year ago

They were instructed to call my cell phone and didn't so they canceled the delivery. Now we area both on hold to get out money back or make them go out and put the probe we ordered in our tank. I'm calling our bank to dispute the charge. I'm beyond pissed!!! Word of mouth says a lot. Over an hour and after 60 min 10 sec I was disconnected!! Called back still on hold I habe more important and better things to do than shot on hold to a crooked company that steals money from people no wonder they had a class action law suite... read more

Joe Slocum's profile image
Joe Slocum 
9 months ago

Your National Customer Care center is a joke. The representatives I spoke with did not speak understandable English. You would think a company with America in its name would be staffed by fluently speaking English personnel. I am looking for a local company that has local representation to take over our propane needs. 

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 3.4 star rating with 224 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is open now. It will close at 8:00 p.m.