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AmeriGas Propane
- Propane
- Lebanon, TN
About this business
Location details
926 Carthage Hwy, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
We've had positive experiences with Amerigas. *********** is responsive. Website is easy to use, best for placing orders. Text messages provided concerning order status. Price is typically lowest in our area.
I put in a request for a fill the beginning of the week and my tank was filled on Friday!Delivery was handled by *********************.He read my note requesting a call before delivery and actually called an hour before his arrival! He was kind, friendly and knew his job! We will use Americagas again and hope ***** remains our delivery person!
This review is for AmeriGas Maintenance Scheduling and Field Maintenance. ********* named **** initiated calls and answered calls for my questions. He was a highly professional, helpful, friendly individual. It turned out that my account was in a different service area from Seans. No problem, ********* ***** picked up the issue and responded by sending a very competent, communicative, and driven to do the right thing, person. One happy to serve technician named *****. ***** diagnosed the leak and took immediate action. He ra... read more
Getting to the right people to resolve an issue is a nightmare. Obviously the customer service is all overseas and/or they only hire people who speak minimal English. BUT - I will say once we got through that maze of human interaction (which took us over 2 weeks of calling), the local customer service people here in Jacksonville FL did an excellent job of quickly resolving our issue. Samantha, our customer service tech, immediately understood our problem and within minutes had our solution. Then Chris H. arrives and installs... read more
After one of their employees failed to properly update the delivery request they overfilled my tank by ***** and left me on the hook for the bill. Then they came and pumped out all the gas, sent me a bill, and never processed my refund. Their idea of conflict resolution was to send through the request to get me the refund. As if this wasnt money already owed to me.
I agreed to $44 per month since I could not afford the deposit of $500. Now, they are debiting my checking account today for $118. I live on SS and cannot afford more than $50. I never agreed to this. They don't care. I will be filing with Public Service Commission. Terrible company.
Worst customer service ever My Husband passed away 3 years ago and I called to have the bill changed to my name. After numerous attempts to reach a representative, I finally got through to an agent to make the change - not an easy process at all. They made me open another account which was fine. Then I received a bill to remit for payment which I did. Then I received late notices with fees attached. I called them back to find out what happened to my payment. They had applied my payment to my husbands old account and we resol... read more
I canceled Amerigas service they told me they will charge me $300 pick tank (120lb) and canceling fee $140 which is I nerve agreed. I told them I will deliver the tank to them and they refused.second day they took that tank. I feel they have no right charge that high price. The reason for cancel this company service that is I am always been charged at much higher price than the market price for their propane. They gave each customer different prices. I advise everyone do not using Amerigas. I am going to fight this unfair ch... read more
I have been a customer of ******************************************* since 1999, and due to the increase in propane prices and high rental fees on the equipment I decided to go with another vendor and close my account with **********************. I contacted AmeriGas in January 2026 about removing the empty tank and the tank was finally removed the week of May 18th 2026, after being contacted on four different occasions. Each time I called, the person that I talked too was from the *********** or **** and very difficult to ... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,188 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 8:00 p.m.