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Ammie Mack
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service by Ammie Mack was wonderful. She was helpful and pleasant. I had a problem with the refi however because when the notary delivered documents to sign the notary had documents that did not reflect the closing disclosures and the new monthly payment. The payment amount was higher. I contacted Pennymac and I was transferred to Mohammed Ahmed and and new forms were drafted and when the second notary arrived the monthly payment was closer to what we had previously discussed.
Ammie mack was amazing
Business response:
Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I think some extra calls on the status of your loan would’ve been nice just to update other than that. Everything was great.
Business response:
Hi Michael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Easy process and very helpful in maintaining a customer. I WOULD HIGHLY RECOMMEND
Business response:
Thank you for taking the time to share your experience with us, Eric. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Ammie was a joy to work with!! Jordan was also. Great team, very attentive and quick to answer any questions we had. The process was fast and easy and I would recommend PennyMac to anyone looking at a mortgage. Fantastic job!! Thank You!!!!!!!
Business response:
Hi Barry - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everything about this process was just perfect. I was very impressed by everyone involved in getting this done.
Business response:
Thank you for the positive review, Tracey! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Excellent!
Business response:
Hi Michael - Your feedback is greatly appreciated. Thank you for the review.
Thanks to everyone. The process was easy.No stress at all.
Business response:
Hi Timothy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
None
Business response:
Thank you for the positive review, Jefferson! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Buying our home with PennyMac was a great experience, refinancing with them was even better. Thank you for helping make our dreams a reality - your company is a blessing to us!
Business response:
Hi Jonathan - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about Ammie Mack
How is Ammie Mack rated?
Ammie Mack has a 4.6 star rating with 492 reviews.
When is Ammie Mack open?
Ammie Mack is closed now. It will open tomorrow at 9:00 a.m.