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Amtec
- Appliances & Repair
- Norcross, GA
About this business
Amtec Services,INC. is a favorite of contractors, apartment managers, home owners, business owners, and landlords who desire efficient effective quality service. Our combination of comprehensive customer support before, and after the inspection makes us an ideal choice for owners and renters of quality appliances throughout the area. Our technicians are trained and competent in these skills, and are experienced in the repair of the commercial refrigeration, finest major appliances, kitchen and laundry equipment. When you nee... read more
Location details
5343 Granery Cir, Norcross, GA, 30093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I went through American Home Shield. AHS assigned amtech services. I waited seven days to have a part put on my washing machine. The man put a defective part on my machine on a Thursday. I washed clothes Saturday morning and it caused a flood in my home. Defective part was determined that Saturday. This flood caused my ceiling to leak and put a huge water stain on the ceiling. No manager from AHS or Amtech has called to come up with plan or schedule someone to come out to review damages. I will be reporting this business to ... read more
Eugene was very friendly and knowledgeable. Having a uniformed repair person underlined his professionalism. He quickly assessed the issues with our refrigerator ice maker and our dryer. Parts took about a week to arrive and the office called back proactively to schedule the second appointment. The repair timing was met without issue. It was great to see the consistency in staff when Eugene returned and also performed the repair. Both appliances are back in service with their issues fixed.
I really don't like leaving bad reviews but this one warrants it. We were assigned AMTEC via AHS for a Washing Machine repair. Tech told me they'd order parts and not to use it until they fixed it. 9 days later, no communication. Called them, they said they were waiting for approval from AHS. AHS said they hadn't heard from them on repairs needed. Back and forth a few times then AHS told me AMTEC reported the washing machine didn't need anything. Meanwhile, it's 2 weeks later. We get AHS to provide a second opinion, which di... read more
It is great company. I would highly recommend it. Mel Mel was very polite and professional. Fixed my washer very fast, good prices.
These guys don't fix anything and don't honor their word, I worked with them through AHS & their policy states they replace broken appliances if they cant be fixed. I had a technician come to my residence 4 times and we've yet to fix the issue. He just says "we have to order this part" & leaves . The receptionist is extremely aggressive and becomes combative whenever you ask whats going on! She's supposed to be customer service! They wont replace my appliance like they stated when I made the agreement. They're trying not to ... read more
Frequently asked questions about Amtec
How is Amtec rated?
Amtec has a 4.9 star rating with 331 reviews.
When is Amtec open?
Amtec is closed now. It will open tomorrow at 9:00 a.m.