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101 Ken Mar Industrial Pkwy, #175, Broadview Heights, OH, 44147, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are not cleaning everything every week like they are supposed to. I believe sweeping is limited to touch up areas and not the whole carpet. They are not cleaning the toilet bowls, and I don't know when the last time they did a monthly cleaning. Monthly cleanings take longer than 40 to 60 minutes
Business response:
Hello Sally, thank you for your feedback. We have reached out to you a handful of times to schedule an onsite visit and have been turned away. We also popped into your facility and were turned away. Please call us at 440.546.5700 so that we can schedule something onsite and review your concerns. We look forward to hearing from you.
They show up each time and actually clean. This is the first company I haven't had any complaint about from co-workers. Everything they said they would do, they do. I am very happy with this company.
Business response:
Thank you for sharing your positive experience with us, Sherri! We’re glad to hear you’re happy with our services and that our team is meeting your expectations. We appreciate your feedback on our reliability and the positive experience of your co-workers!
Anago is wonderful to work with, I have been a franchise owner for over 20 years and they are the best!
Business response:
Thank you for the kind words Val. We are honored to have you as an Anago of Cleveland franchisee, who we consider to be family.
Anago has been cleaning our facility for almost 10 years. Val and his team do an excellent job and have great attention to detail. Val is does a good job of communicating and is very responsive to our needs. Alex is our area representative and checks monthly to make we continue to receive great service.
Business response:
Thank you for your kind words, Gary! We appreciate your continued trust in Anago of Cleveland for the past 10 years. Our team takes pride in providing excellent cleaning services with attention to detail. We're glad to hear that Val and Alex have been responsive to your needs and that you continue to receive great service. If you have any further feedback or requests, please don't hesitate to reach out to us at (440) 298-2116.
Anago of Cleveland has a 4.2 star rating with 33 reviews.
Anago of Cleveland is closed now. It will open tomorrow at 9:00 a.m.